Veterinary Practice Manager

People & Culture: Lead, coach, develop, and hold accountable Veterinary Assistants, Lead Technicians, and Client Service/Reception teams

Training & Development: Own onboarding, training, performance development, career growth, and leadership development across the hospital

Operations: Manage daily workflow, staffing, scheduling, labor utilization, PIMS processes, equipment, and hospital resources

Financial Performance: Partner with the Medical Director and Regional Operations Support to develop budgets, monitor revenue and expenses, manage labor, and identify opportunities for sustainable growth

Payroll & Compliance: Ensure accurate payroll, staffing records, licensure tracking, and required operational compliance

Inventory & Resources: Oversee inventory management, purchasing, equipment, maintenance, and cost controls

Practice Initiatives: Champion new processes, training programs, service improvements, and operational initiatives that strengthen the hospital

Client Experience: Reinforce exceptional service, support client retention, and help resolve escalated client concerns

Leadership Partnership: Collaborate closely with the Medical Director and Regional Operations Support to align medical, operational, financial, and team priorities

This is an experienced leadership opportunity — not an entry-level management role.

5+ years of veterinary Practice Management experience required

Strong background in general practice, emergency, or urgent care

Proven experience leading veterinary support teams and developing future leaders

Strong understanding of staffing, scheduling, labor, budgeting, payroll, revenue, expenses, and practice performance

Confident using data and financial information to make thoughtful business decisions

Strong communication, organization, accountability, problem-solving, and emotional intelligence

Veterinary PIMS experience required; Vetspire experience is a plus

Business & Professional Development

We're especially interested in leaders who bring additional education or professional development in business management, healthcare administration, organizational leadership, or a related field.

A Bachelor's degree, MBA, business management education, CVPM, CVBL, or pursuit of a professional veterinary management credential is a plus.

Whether you're already credentialed or working toward your next professional milestone, we want to support your continued growth as a veterinary business leader.

Located in Lewisville, North Carolina , Animal Hospital of Lewisville provides relationship-driven veterinary care for dogs and cats throughout the Triad. Our services include wellness and preventive care, surgery, dentistry, digital radiology, ultrasound, echocardiograms, dermatology, emergency and urgent care, laser therapy, nutritional counseling, and end-of-life care.