Venue Technology Manager

Role Overview

1. Technology Planning & Delivery

• Oversee the end-to-end deployment of venue technology infrastructure, including IT networks, broadcast support systems, and telecommunications.
• Coordinate with central technology teams to ensure all systems are delivered on time and meet required specifications.
• Manage technology fit-out plans, installation schedules, and testing phases.

2. Venue Operations Management

• Act as the primary point of contact for all technology operations within the venue.
• Ensure all systems (e.g., connectivity, access control, accreditation systems, and match-day technology) function reliably during events.
• Lead troubleshooting and incident management, ensuring minimal disruption.

3. Stakeholder Coordination

• Collaborate with internal departments (broadcast, security, operations) and external vendors.
• Liaise with local authorities, stadium management, and service providers.
• Support user groups such as media, teams, officials, and event staff with their technology needs.

4. Testing & Readiness

• Plan and execute venue technology testing events, including rehearsals and simulations.
• Ensure all systems meet operational readiness criteria before match days.
• Maintain detailed documentation of systems, configurations, and issue logs.

5. Team Leadership

• Manage and supervise on-site technology teams, contractors, and vendors.
• Provide guidance, training, and performance oversight.
• Ensure adherence to health, safety, and security standards.

6. Risk & Compliance Management

• Identify potential risks related to technology delivery and operations.
• Implement mitigation strategies and contingency plans.
• Ensure compliance with cybersecurity, data protection, and organizational policies.

Qualifications & Experience

• Bachelor’s degree in information technology, Engineering, or a related field.
• 5-8+ years of experience in IT/technology management, preferably in large-scale events or sports environments.
• Strong knowledge of network infrastructure, systems integration, and event technology solutions.
• Experience managing vendors and multi-stakeholder environments.

Key Skills

• Excellent project management and organizational skills
• Strong problem-solving and decision-making abilities
• Effective communication and stakeholder management
• Ability to work under pressure in fast-paced, live-event environments
• Leadership and team coordination skills

Working Conditions

• Full-time, site-based role with extended hours during event periods
• Requires flexibility, including evenings, weekends, and travel between venues

Success Criteria

• Seamless delivery and operation of all venue technology systems
• High system uptime and minimal operational disruptions
• Positive feedback from stakeholders and user groups
• Effective coordination across teams and vendors