Venue 1 AM Host/Hostess
Key Skills for This Role
Full Job Posting
Work Performed
Arrive at scheduled start time in appropriate uniform and ready for work
Uniform must be neat and pressed
Collect and set up any necessary equipment to perform job.
Make floor plans
Complete all opening and closing side work duties
Seat guests in the dining rooms
Make reservations for guests in proficient and professional manner
Know basic items on all menus and wine lists
Keep work station clean at all times
Read all memos
Answer telephones properly
Operate ResPak in proficient manner
Maintain a positive and professional attitude towards guests and co-workers
Report to Restaurant Manager before ending work shift
Act as an ambassador of Enchantment by speaking positively of the Resort at all times
Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
Take orders for In-Room Dining in a complete and timely fashion as necessary
Know resort layout
Work efficiently and as a team
Other duties as assigned
Supervision Received : Restaurant Manager
Minimum Requirements
- High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management. Must maintain current food handler’s certification. Prior host/hostess experience desired. English skills necessary to communicate with guests. Computer skills helpful. Superior phone skills, and have a service orientated, pleasant phone personality
Physical Requirements
- Lifting & carrying up to 45 lbs.
- 50% Walking
- 10% Bending & lifting
- 40% Standing
- Hearing and manual dexterity
- Distance vision 1-3 feet
About Enchantment Resort
Privately owned luxury resort in Sedona serving vacation guests with lodging, spa access, dining, and outdoor adventures.
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