Vendor Technical Enablement Mentor

Role overview

Field mentoring and technical delivery

• Coach ASP field teams through installation, integration, testing, commissioning, troubleshooting, restoration, and handover.
• Demonstrate technical standards across radio, microwave transmission, power, cabling, antennas, and site works.
• Review readiness, surveys, TSSRs, drawings, BoQs, configurations, work plans, and site connections; identify technical risks before execution.
• Support installation and commissioning quality, including cabling, grounding, RF checks, transmission configuration, power checks, alarms, and test records.

Quality, troubleshooting, and coordination

• Troubleshoot RAN, transmission, power, and site faults; support root-cause identification and corrective actions.
• Reinforce Ericsson standards, processes, tools, quality checkpoints, EHS, and customer requirements; identify capability gaps and provide targeted coaching.
• Escalate safety risks, non-conformances, unresolved technical issues, and delivery risks.
• Coordinate with ASP supervisors, project and operations teams, and technical specialists; maintain documentation and promote ASP self-sufficiency.

Education and experience

• Bachelor’s degree in Telecommunications, Engineering, or a related field.
• Typically 5–10 years of telecommunications field experience, hands-on GSM/RAN delivery, and exposure to coaching or coordinating field teams.
• Practical experience in site installation, testing, commissioning, and troubleshooting, particularly across RAN and transmission.

Technical knowledge

• Knowledge of 2G/3G/4G/LTE/5G equipment, RBS 6000-family installations, script loading, alarm clearance, fault finding, and basic commissioning.
• Experience with RF installation/testing, VSWR/DTF checks, and antenna installation.
• Knowledge of microwave and fibre transmission, Ericsson Mini-Link TN/6600, VLAN configuration, link commissioning, and troubleshooting.
• Familiarity with 1+0, 2+0, 2+2, 4+0, XPIC, and E-Band microwave configurations.
• Knowledge of DC power systems, rectifiers, batteries, civil/site quality, site readiness, TSSRs, drawings, BoQs, and site connections.
• Understanding of integration, commissioning, acceptance, EHS, quality controls, documentation, and handover.

Additional qualifications

• Strong hands-on coaching, communication, troubleshooting, and problem-solving skills.
• Ability to work independently at field sites and travel as required.
• Proficiency in Excel and PowerPoint; familiarity with MS Project, Primavera, KPIs, and reporting dashboards.