Vendor Relations Officer

Vendor Relations Officer (Dubai Office)

Key Responsibilities

• Manage and update billing notes
• Record new services and additional services provided
• Track holiday schedule, changes and adjustments
• Document missed or late shifts for billing purposes
• Process and review invoices accurately and on time
• Monitor subcontractor guard schedules and coverage updates
• Track valid guard cards and licensing requirements
• Maintain records of expiration dates and renewals
• Coordinate with scheduling team on sub check-in/check-out sheets
• Review Tacktik reports for each sub site
• Prepare and send work orders for:
• New sites
• Special events
• Extra coverage requests
• Ensure subcontractors receive accurate site instructions and schedules
• Maintain updated subcontractor documentation and compliance files
• Keep records of issued uniforms to subcontractors
• Update and maintain records for new sub sites
• Provide updated site information to Account Managers
• Communicate with vendors within California and out-of-state
• Coordinate procurement requests
• Coordinate with Account Managers regarding reports and operational updates
• Assist in resolving client complaints and service issues
• Ensure subcontractor performance meets company standards and client
• expectations

Qualifications & Skills

• Bachelor’s degree or diploma in Accounting/Finance (preferred).
• 3–6 years of proven experience in accounts, bookkeeping, vendor or supplier relations.
• Strong English communication skills (both written & spoken).
• Excellent proficiency in MS Excel and familiarity with accounting software (Quickbooks).
• Strong organizational skills with attention to detail and accuracy.
• -Ability to work independently while meeting deadlines.
• Must be able to work night shift (UAE time zone) to align with Los Angeles operations.

Education