Vendor Operations Associate – Strategic Initiatives, MENA Stores
Skills
About This Role
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- Interested in working on an innovative and high-impact business that is changing the way customers think about grocery?
- The MENA Grocery team (UFG) is offering a role to own building new business from ground Zero.
- The Vendor Operations team at Amazon is dedicated to guiding and supporting vendors to ensure a seamless experience when interacting with Amazon’s systems.
- As part of this team, your primary responsibility will be to assist vendors in optimizing their operations on the Amazon platform.
- You will help them become proficient in using Amazon tools and provide hands-on support for tasks such as purchase order (PO) management, shipment coordination and more.
- In this role, you will work closely with vendors to help them procure catalog content, resolve operational issues and improve their performance.
- Your tasks will also include conducting face-to-face interactions with vendors, manufacturers and customers, identifying and correcting errors and maintaining accurate records of all work performed.
- Beyond day-to-day operations, you will be expected to drive process improvement initiatives and actively participate in stakeholder meetings.
- You will play a critical role in improving operational performance metrics, managing inventory levels, and enhancing vendor performance.
- This will require collaboration with various internal teams, including in-stock managers, vendor managers, program managers and fulfillment partners.
- The ideal candidate will have strong analytical and execution skills to handle daily operations and continuously drive process improvements and automation.
- An ideal candidate should have:
- Passion for business development and operational excellence.
- Strong interpersonal skills, with a focus on building collaborative relationships.
- Detail-oriented with excellent accuracy in data handling and reporting.
- Problem-solving mindset, with the ability to identify and implement process improvements.
- Willingness to take the initiative, handle additional responsibilities, and travel as needed.
- Ability to remain calm under pressure and communicate clearly with internal and external stakeholders.
- Key job responsibilities
- Assist vendors in becoming proficient with Amazon tools and provide ongoing operational support (e.g., PO management, shipment tracking).
- Provide training on catalog content population and procurement processes.
- Interact directly with vendors and other stakeholders to resolve issues and improve performance.
- Drive process improvement initiatives and participate in stakeholder meetings.
- Collaborate with internal teams, including supply chain, fulfillment, and planning, to enhance vendor performance and operational metrics.
- Take ownership of operational challenges, analyze data, and implement corrective actions.
- Source store level pricing, promotions from vendors and execute the same using internal tools
- The role might require work over weekend but not exceeding 5 days work week
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- Bachelor’s degree in any discipline
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Ability to multitask effectively in a fast-paced environment and meet Amazon's high operational standards.
- Experience with procurement processes such as placing POs, managing lead times, and vendor coordination is desirable.
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- Basic knowledge of SQL queries is an advantage
- Experience working with large data sets and making data-driven decisions. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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