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Vehicle Rental Agent

Seven Stars Group
Abu Dhabi, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Vehicle rental proceduresRental documentationCustomer serviceCommunicationBasic computer skillsMS Office

Full Job Posting

Role overview

Seven Stars Group is hiring a Vehicle Rental Agent in Abu Dhabi, UAE.

The role is full-time and involves customer-facing vehicle rental and reservation work.

Responsibilities

  • Handle customer inquiries, rental bookings, and reservations.
  • Assist with vehicle selection, rental agreements, and documentation.
  • Explain rental terms, conditions, rates, deposits, and insurance coverage.
  • Manage vehicle handovers and returns, including condition inspections.
  • Coordinate with fleet and maintenance teams to ensure vehicle availability.
  • Maintain rental records, payments, and customer information.
  • Follow up on returns, extensions, and outstanding payments.
  • Provide customer service and resolve concerns professionally.

Requirements

  • One year of Rental Agent experience is required.
  • Vehicle rental or automotive industry experience is an advantage.
  • Good communication and customer-service skills are required.
  • Knowledge of rental procedures and documentation is required.
  • Basic computer skills and familiarity with MS Office are required.
  • Ability to work independently and as part of a team is required.
  • Good English communication skills are required; additional languages are an advantage.
  • Candidates should be professional, organized, and trustworthy.

Workplace

  • Work location is in person.

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