Vehicle Operations Manager
Full Job Posting
What You’ll Do
- Responsible for daily vehicle operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested
- Remains current on all administrative duties according to company policy
- High School Diploma required, Bachelor’s Degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability
- What We’re Looking For:
- 1-3 years’ experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
- What You’ll Get:
- The starting salary for this role is $70,304 annually, commensurate of experience.
- Bonus: Eligible
- Stock: Eligible
- Stock Options: Eligible
- Profit Sharing: Eligible
- Bonus Plans: Eligible
- Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
- Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
- Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
- Medical, Dental & Vision plan options
- Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
- Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
Qualifications
- The starting salary for this role is $70,304 annually, commensurate of experience.
- Stock: Eligible
- Stock Options: Eligible
- Profit Sharing: Eligible
- Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
- Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
Preferred Qualifications
- 1-3 years’ experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred
- Bonus: Eligible
- Bonus Plans: Eligible
About Hertz Project Unit
Global leader in vehicle rental and fleet management services.
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