Value Pack Portfolio Director
Role Overview
Own the MSN Value Pack portfolio section, defining and evolving add-on service bundles that enhance base Network and Field Operations services.
Focus on monetizing EOE, ANO, and other capabilities through differentiated, scalable AI-based offerings.
Key Skills for This Role
Full Job Posting
About the opportunity
Own the MSN Value Pack portfolio section, defining and evolving add-on service bundles that enhance base Network and Field Operations services.
Focus on monetizing EOE, ANO, and other capabilities through differentiated, scalable AI-based offerings.
Role responsibilities
- Own and maintain the portfolio, including bundles, value propositions, and commercial constructs.
- Develop offerings that monetize EOE, MSDP, and ANO capabilities.
- Standardize and position offerings for sale and delivery across Market Areas.
- Coordinate with capability development, AI innovation, and security teams on feasibility and strategic alignment.
- Support sales and operations leaders with portfolio content, positioning, business cases, and enablement materials.
- Contribute to campaigns, communications, and industry events.
Role authority
Propose new Value Packs and changes to existing offerings to BPD and SA MSN governance.
Access technical, operational, and commercial information needed to design and manage Value Packs.
Initiate and drive cross-functional development work for new offerings.
Required qualifications
- University degree in engineering or equivalent.
- Typically 7+ years in managed services, product/portfolio management, or solution design; exposure to analytics, automation, AI, or optimization is ideal.
- Strong technical and operational understanding of network and field operations, service design, and business and commercial acumen.
- Proven ability to translate technology into commercial offerings.
- Excellent communication skills, including at industry events and with industry executives and analysts.
Preferred skills and experience
- Working knowledge of the Ericsson Operations Engine.
- Knowledge of the BCSS business development process for Product Management or the Ericsson sales process.
- Ability to use AI for workplace productivity.
Behaviours and competencies
- Structured thinking and ability to influence change.
- Strong collaboration and leading by example.
- Customer and value focus, integrity, and resilience.
- Ability to bridge technical and commercial perspectives; innovative and entrepreneurial approach.
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