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UX Research Intern

Deltek
Remote, USA
Internship
Entry
Remote
USD 20-22 hourly / hour
Discovered 3 weeks ago
FigmaFigJamMiro

Full Job Posting

Position Responsibilities

  • Team Overview
  • The UX Team shapes how customers experience Deltek's products. We conduct continuous research to understand real user needs, maintain a growing research repository, and are actively building AI-augmented research workflows, blending human judgment with AI tools to move faster and dig deeper. Our work directly informs product and design decisions across Deltek's portfolio.
  • Why Intern at Deltek?
  • You'll execute real research on active business projects, working closely with the team and reporting to a Director of UX. You'll learn how a mature research program operates, from participant recruitment to insight synthesis to stakeholder delivery and get hands-on experience with AI tools that are reshaping how research gets done. We offer a remote, 10-week summer internship with a global team where you'll build foundational skills and make a tangible contribution.
  • What You'll Do
  • Execute continuous research activities (recruiting, facilitating, and documenting) across high-priority business projects.
  • Synthesize qualitative and quantitative data into actionable, stakeholder-ready insights.
  • Maintain and contribute to the UX Research Repository with properly structured, tagged studies.
  • Learn and apply AI-augmented research workflows for metadata generation, insight synthesis, and research discovery.
  • Support Synthetic Persona development by grounding personas in real customer data.
  • Who You Are
  • Curious about the "why" behind user behavior and excited about AI's role in augmenting research.
  • Comfortable with ambiguity: you'd rather figure things out than wait for a playbook.
  • Proactive and collaborative: you manage your own work and speak up when you see something.

Qualifications

  • Required Qualifications
  • Currently pursuing a degree in HCI, Cognitive Science, Psychology, Information Science, or related fields.
  • Coursework or project experience in at least two UX research methods (e.g., interviews, usability testing, surveys, contextual inquiry).
  • Ability to analyze qualitative or quantitative data and communicate findings clearly.
  • Strong writing, documentation, and organizational skills.
  • Comfort working remotely with a distributed team.
  • Preferred Qualifications
  • Exposure to enterprise or B2B software (as a user, student project, or prior internship).
  • Familiarity with tools like Figma/FigJam, Miro, or survey platforms.
  • Interest in AI-augmented research workflows.
  • Experience with journey mapping, workflow analysis, or information architecture concepts.
  • Portfolio or sample work demonstrating research thinking (class projects are fine).

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