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Utility Coordinator
AMH
Las Vegas, USA
Full-time
Junior · 1+ years experience
Onsite
$19.17 - $23.00
Discovered 2 days ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Responsibilities:
- Conduct research to determine necessary utility implementations or account transfers for each property.
- Collaborate with a third-party utility management company and track progress at newly acquired properties or land.
- Review, audit, and update utility account information in CRM or SupplyPro.
- Resolve utility activation failures.
- Address incoming utility tickets related to check requests, high utility disputes, utility shut-offs, meter requests, and trash requests from start to finish.
- Act as the liaison between the business, third-party utility management company, and utility providers to resolve inquiries, follow-ups, and disputes.
- Monitor and manage operational controls of the third-party utility management company to ensure expectations are met.
- Generate recurring operational reports, perform ad hoc reporting, and conduct ad hoc research.
Requirements:
- High School Diploma required.
- Minimum one year of experience in an administrative role.
- Previous experience in Property Management, Construction, or Utility administrative services preferred.
- Proficiency in Microsoft Office.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Capability to work independently and as an effective, collaborative team member.
- Skill in critically analyzing situations and considering secondary and tertiary effects on the business and stakeholders.
- Ability to perform under pressure and maintain professionalism in all communications.
- Effective conflict management skills.
- Compensation
- The anticipated pay range/scale for this position is $19.17 - $23.00. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
- Additional Compensation
- This position is eligible to receive a discretionary annual bonus.
- Perks and Benefits
- Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
- CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
- #LI-DNP
Preferred Qualifications
- Previous experience in Property Management, Construction, or Utility administrative services preferred.
- This position is eligible to receive a discretionary annual bonus.
About AMH
Real Estate1598 employeesFounded 2012
Public U.S. REIT that owns, develops, leases, and manages single-family rental homes for residents.
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