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Utility Coordinator

AMH
Las Vegas, USA
Full-time
Junior · 1+ years experience
Onsite
$19.17 - $23.00
Discovered 2 days ago
Communication

Full Job Posting

Responsibilities:

  • Conduct research to determine necessary utility implementations or account transfers for each property.
  • Collaborate with a third-party utility management company and track progress at newly acquired properties or land.
  • Review, audit, and update utility account information in CRM or SupplyPro.
  • Resolve utility activation failures.
  • Address incoming utility tickets related to check requests, high utility disputes, utility shut-offs, meter requests, and trash requests from start to finish.
  • Act as the liaison between the business, third-party utility management company, and utility providers to resolve inquiries, follow-ups, and disputes.
  • Monitor and manage operational controls of the third-party utility management company to ensure expectations are met.
  • Generate recurring operational reports, perform ad hoc reporting, and conduct ad hoc research.

Requirements:

  • High School Diploma required.
  • Minimum one year of experience in an administrative role.
  • Previous experience in Property Management, Construction, or Utility administrative services preferred.
  • Proficiency in Microsoft Office.
  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Capability to work independently and as an effective, collaborative team member.
  • Skill in critically analyzing situations and considering secondary and tertiary effects on the business and stakeholders.
  • Ability to perform under pressure and maintain professionalism in all communications.
  • Effective conflict management skills.
  • Compensation
  • The anticipated pay range/scale for this position is $19.17 - $23.00. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
  • Additional Compensation
  • This position is eligible to receive a discretionary annual bonus.
  • Perks and Benefits
  • Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
  • CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
  • #LI-DNP

Preferred Qualifications

  • Previous experience in Property Management, Construction, or Utility administrative services preferred.
  • This position is eligible to receive a discretionary annual bonus.

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