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successfactors

US Director, Strategic Training Programs

National Grid
Liverpool, USA
Director
Onsite
Discovered Today

Full Job Posting

What You'll Do

  • Provide direct oversight, strategic leadership, governance, and continuous improvement for Supervising at Grid, Instructor Excellence, and the Engineering Academy across New York and Massachusetts.
  • Sustain and advance the established Instructor Excellence and Engineering Academy programs by strengthening curriculum, delivery quality, faculty capability, governance, learner experience, and measurable business impact.
  • Establish common academic rigor, instructional standards, and quality assurance across all three programs, including program design, facilitation, assessment, learner experience, and continuous improvement.
  • Build and maintain partnerships with colleges, universities, executive education providers, professional associations, and external learning partners to expand insight, capability, and program reach.
  • Partner with senior business leaders, Human Resources, Technical Training, Operations, Engineering Fuctions, Labor Relations, and other stakeholders to identify leadership capability gaps and prioritize development solutions.
  • Oversee vendor-delivered and internally facilitated classroom experiences across New York and Massachusetts, as well as blended learning approaches, ensuring consistent instructional quality, strong learner engagement, and the capacity to deliver at scale.
  • Coach and mentor internal technical training faculty and program facilitators, strengthening classroom practice, learner engagement, feedback, and instructional consistency; build a sustainable internal faculty capability.
  • Establish program governance, decision rights, performance standards, key performance indicators, and reporting for participation, learner outcomes, behavior change, leadership readiness, and business impact.
  • Use evaluation data, stakeholder feedback, benchmarking, and business performance indicators to improve curriculum, delivery, and investment decisions.
  • Oversee assigned budgets, contracts, vendor performance, resource plans, and financial controls to ensure effective and sustainable program delivery.
  • Represent US leadership development in enterprise forums and with external academic and professional partners; monitor emerging research and practices in adult learning and leadership development.
  • Champion inclusive, accessible, and high-impact learning experiences that strengthen leader effectiveness and support a culture of belonging, accountability, and continuous learning. What You'll Need
  • Bachelor's degree in education, business, human resources, psychology, leadership, or a related discipline required.
  • Master's degree in Adult Learning, Adult Education, Learning and Development, Education, Organizational Leadership, Organizational Development, or a closely related field strongly preferred.
  • Approximately 10 or more years of progressive experience in learning and development, leadership development, education, organizational effectiveness, or talent development, including substantial leadership responsibility.
  • Advanced study, teaching, or professional practice in academia, higher education, executive education, or adult learning strongly preferred.
  • Professional certification in coaching, facilitation, instructional design, leadership development, or talent development preferred.
  • Doctorate in Adult Learning, Education, Leadership, Organizational Leadership, or a related field preferred.
  • Experience in the utility, energy, infrastructure, or another complex regulated industry preferred.
  • Significant experience as a learning and development professional in corporate learning, technical training, leadership development, adult education, executive education, or a comparable learning environment.
  • Demonstrated success designing, leading, and scaling enterprise leadership development programs for supervisors, managers, and senior leaders.
  • Proven facilitation expertise and a strong command of effective classroom practice, adult learning theory, instructional design, curriculum development, coaching, assessment, and program evaluation.
  • Experience translating academic research and leadership theory into practical learning experiences that address business and operational needs.
  • Experience establishing learning governance, instructional quality standards, faculty or facilitator development, and continuous improvement processes.
  • Strong understanding of leadership capability frameworks, talent development, organizational effectiveness, culture, and change leadership.
  • Experience partnering with colleges, universities, executive education providers, or other academic and professional learning institutions.
  • Proven ability to advise and influence senior leaders, manage complex stakeholder relationships, and build alignment across functions and regions.
  • Experience leading teams, coaching instructors or facilitators, and managing large-scale programs, budgets, vendors, contracts, and competing priorities.
  • Strong analytical capability, including the use of learning metrics, evaluation methods, qualitative feedback, and business indicators to assess impact.
  • Excellent executive communication, presentation, facilitation, observation, feedback, coaching, and relationship-management skills.
  • Ability to travel across US operating regions as required to support program delivery and stakeholder engagement. More Information #LI-NK1 #LI-ADULT LEARNING #LI-EXECUTIVE TRAINING Annual Salary Syracuse and Albany, NY areas: $165,000-$193,000 Downstate NY: $217,000-$261,000 Millbury, MA and surrounding area: $198,000-$232,000 National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship. National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144. This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans. Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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