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Urdu QA Lead - Remote

YO IT Consulting
Abu Dhabi, UAE
fulltime
Mid-Senior
Today
quality assuranceQA managementtestingISO 9001process improvementquality control
Free

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About This Role

  • In this hourly, remote contractor role, you will work as an Urdu Quality Assurance Lead to oversee quality, consistency, and trainer performance across Urdu AI training projects.
  • You will review AI-generated Urdu content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.
  • You will assess work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, meaning preservation, instruction-following, formatting, and adherence to project-specific rubrics.
  • You will spot recurring quality issues, communicate updates to trainers and QAs, support onboarding, maintain documentation, and help activate contributors who are not working consistently.
  • This role requires strong Urdu and English skills, excellent attention to detail, structured communication, and the ability to manage quality workflows across remote teams.
  • This role is a fast-growing AI Data Services company delivering training data for many of the world’s largest AI companies and foundation-model labs.
  • Your Urdu quality leadership will directly help improve the world’s premier AI models by ensuring that Urdu training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations.
  • Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise.
  • This will also provide you with access to future projects available through our expert network.
  • Your profile
  • Bachelor’s or Master’s degree in Urdu, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field.
  • Native or near-native Urdu proficiency with strong reading and writing skills.
  • Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.
  • 3+ years of professional experience in Urdu writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows.
  • Strong understanding of Urdu grammar, spelling conventions, punctuation, tone, register, cultural context, Nastaliq script conventions, and right-to-left formatting.
  • Comfortable handling Pakistan Urdu, India Urdu, formal/literary Urdu, and conversational usage, depending on project requirements.
  • Ability to evaluate Urdu content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, incorrect register, script/formatting problems, hallucinated claims, ambiguity, or inconsistent terminology.
  • Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred.
  • Comfortable working in fast-moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.
  • Highly detail-oriented and organized, with the ability to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation.
  • Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a strong plus.

Key Responsibilities

  • Quality monitoring: Spot-check Urdu items, identify quality issues, provide ongoing feedback through DMs, and escalate recurring or critical issues.
  • Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations.
  • Question handling: Respond to trainer/QA questions clearly and promptly, especially around Urdu wording, register, translation fidelity, cultural context, RTL formatting, Nastaliq script conventions, Pakistan vs India usage, and edge cases.
  • Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed.
  • Documentation: Create and maintain Urdu project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.
  • Onboarding and training: Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Urdu-specific style/script requirements.
  • Quality alignment: Ensure all trainers and QAs apply Urdu language guidelines consistently and understand updates as projects evolve.
  • Process improvement: Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for Urdu-language projects.

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