Urban Outfitters Sales Associate - Bath, UK

Deliver a positive, friendly experience by engaging the customer through conversation and service

Enhance the VIBE by focusing on customers and not on projects during prime time selling hours

Provide a store experience that reflects the Company’s mystery shop standards

Contribute to the overall VIBE in the store by being positive, respectful and helpful to others

Uphold Company standards and act as a positive role model to peers

Work productively within the team and take initiative to work with others toward a common, collaborative goal

Assist in the training and development of peers

Communicate positively and effectively with peers

Actively participate in daily and department meetings

Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)

Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised

Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)

Exhibit awareness of loss prevention guidelines and comply with all inventory control measures

Always adhere to company health & safety regulations

Uphold store merchandising and cleanliness standards

Ensure that merchandise is ticketed and the sales floor is well stocked

Support sales by assisting in merchandising and display projects

Exhibit a familiarity with current product and trend awareness

Previous experience in a retail environment – not a must.

An awareness of the Urban Outfitters brand and its appeal to the local market.

Strong communication skills.

‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

Employee Assistance program to support with mental, physical and financial health

Discount off external gym memberships

Private Medical Insurance for eligible employees

Up to 40% employee discount at all URBN Brands

Season ticket loan for eligible employees

Cycle to work scheme for eligible employees

We offer structured support within the business alongside continued learning and development

#UrbanEU

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.