Unit Clerk - Full-Time

Position Overview

Key Responsibilities

• Perform clerical duties including answering phones, managing patient charts, and handling correspondence.
• Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Schedule and coordinate patient appointments, tests, and procedures as needed.
• Assist with patient admissions, discharges, and transfers by processing relevant documentation and coordinating with other departments.
• Facilitate effective communication between healthcare providers, patients, and their families.
• Monitor and order supplies for the unit, ensuring availability of necessary items.
• Prepare and process medical forms and documentation, including patient charts and reports.
• Handle patient and family inquiries with professionalism and empathy.
• Support the Telemetry Department staff with administrative tasks and documentation as required.
• Ensure a clean and organized work environment, adhering to hospital policies and procedures.

Qualifications

• Associate’s degree or vocational training in a related field preferred.
• Previous experience as a Unit Clerk or in a similar administrative role within a healthcare setting is highly desirable.
• Proficiency in medical terminology and familiarity with electronic health record (EHR) systems.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills, both written and verbal, with a customer-service orientation.
• Ability to handle sensitive information with confidentiality and discretion.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work effectively both independently and as part of a team in a fast-paced environment.
• BLS (CPR) Certification Required
• Bilingual (English & Spanish) Preferred.