Underwriter

Respond to enquiries from clients and agents in a courteous and helpful manner, ensuring that all information required is obtained and communicated

You will be responsible for rating of new Business and renewal risks working within parameters set out by Haven

Assessing Motor Trade risks and negotiate rates and terms within authority to secure profitable business

Ensuring that all quotations logs and folders are kept accurate and up to date

Confidentiality assisting other team members when required

To keep the department working environment safe and ensuring all health and safety procedures are adhered to and any issues are reported to your head of department

To ensure compliance with FCA regulations as laid down and notified by the company, referring case outside authority promptly with clear rationale and recommendations

Competent in all Microsoft tools with emphasis on excel (formulas, pivots tables)

Confident on the phones and dealing with queries

Always providing excellent customer service when speaking to clients and agents always upholding the company values

Positive outlook and able to deal with challenges calmly.

At Acorn Insurance , we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group , we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

🦏 We run through walls for our customers and each other

🐐 We challenge the status quo

🐧 We succeed when we help those around us succeed

🐆 We decide quickly when the smart thing to do is use our judgement

These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

🧠 Mindful Employer – championing mental health and wellbeing

♿ Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities

🌸 Menopause Friendly accredited – supporting every stage of life

🎖️ Armed Forces Covenant signatory – honouring those who serve

🎖️ Armed Forces Defence employer recognition scheme - Supporting those who serve

🏆 Great Places to Work 2024/25 – fostering an engaging and positive workplace culture

📈 Best Place to Work for Development – proud to be investing in people’s future

👩‍💼 Best Place to Work for Women – breaking down barriers to women's career progression

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.

We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:

If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.

🌍 Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.

💬 We’re Here to Support You We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments at all, just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

#LI-MM1