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smartrecruiters

UI/UX Researcher

Intelerad
USA
Full-time
Mid · 4+ years experience
Hybrid
Discovered 1 weeks ago
figma

Full Job Posting

Key Responsibilities

  • Research
  • Independently plan and lead qualitative and quantitative UX research across the product lifecycle to understand user goals, workflows, and challenges; evaluate product concepts and design solutions; and provide actionable insights that inform product and design decisions.
  • Set research priorities and methodologies for your product area in partnership with product management; recruit participants and moderate sessions with clinicians and other end users.
  • Synthesize research data into personas, journey maps, and actionable insights, and translate findings into design and product recommendations that influence roadmap decisions.
  • Own and evolve our research repository so findings stay discoverable and continue to inform current and future work.
  • Communication & Collaboration
  • Build trust with users through deep empathy, active listening, and strong facilitation, enabling a thorough understanding of their goals, workflows, and challenges.
  • Present design and research findings to audiences ranging from engineers to product leadership, and lead design and research critique sessions to ensure alignment and quality.
  • Mentor and provide feedback to less experienced researchers, sharing methods and best practices across the team.
  • Qualifications & Experience
  • Preferred Qualifications & Special Requirements

Qualifications

  • 4+ years of experience in UX research, with a portfolio demonstrating end-to-end research projects, research methodologies, synthesis, and impact on product decisions.
  • Proficiency with research and collaboration tools, including Figma for communicating concepts and UX research platforms such as Dovetail, UserZoom, Optimal Workshop, or similar.
  • Demonstrated expertise in wireframing and prototyping.
  • Demonstrated experience independently planning and leading user research using qualitative and quantitative methods, and synthesizing findings into personas, journey maps, and actionable insights.
  • Strong knowledge of HCI principles and design best practices.
  • Proven ability to communicate design rationale and research findings effectively to technical and non-technical audiences, including senior stakeholders.
  • Excellent spoken and written English.
  • Bachelor's degree in Human-Computer Interaction (HCI), User Experience (UX) Design, Interaction Design, Human Factors / Ergonomics, Psychology, or equivalent.
  • Experience prototyping with HTML and CSS or similar front-end tools.
  • Experience in healthcare IT or complex enterprise software; experience conducting research with clinical or healthcare users.
  • Familiarity with accessibility standards (WCAG) and inclusive design practices.
  • Familiarity with survey design and basic statistical analysis.
  • Experience working in Agile development environments.
  • Experience mentoring or informally guiding other researchers.
  • No direct supervisory responsibilities.

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