UI Support Engineer
Skills
About This Role
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Capgemini Global Insights & Data business line is a market leader in the data, platform, and analytics across all regions and cross many sectors (including financial services, consumer products, manufacturing & life sciences).
Our offerings include end-2-end data integration to cloud platform, complete suite of AI engineering capabilities and a category of sector-based advanced analytics / AI solutions.
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
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The UI Support Engineer is responsible for troubleshooting, maintaining, and enhancing user interface components of web and mobile applications.
This role ensures smooth operation of front-end features, resolves UI-related issues, collaborates with product and engineering teams, and supports end users with interface or usability problems.
The UI Support Engineer acts as the bridge between support teams and developers, ensuring quick turnaround of UI defects and continuous improvement of user experience.
UI Troubleshooting & Issue Resolution
- Investigate and resolve UI-related defects reported by users, QA, or support teams.
- Debug HTML, CSS, JavaScript, and front-end framework issues.
- Reproduce UI bugs, perform root-cause analysis, and apply or suggest fixes.
- Ensure UI layouts, responsiveness, and design consistency across browsers and devices.
Monitoring & Maintenance
- Monitor UI performance, loading issues, and user interactions.
- Identify UI bottlenecks, accessibility gaps, or layout inconsistencies.
- Support deployment validation (smoke testing, UI regression checks).
- Maintain UI configuration, component libraries, and style guides.
Collaboration & Communication
- Work closely with UI/UX designers to validate design implementation.
- Coordinate with backend, QA, and product teams for issue resolution.
- Document UI defects, solutions, best practices, and support procedures.
- Provide expertise during feature upgrades, releases, or migrations.
Continuous Improvement
- Recommend enhancements to improve UI efficiency, accessibility, and usability.
- Support frontend team in code reviews, refactoring, and component optimization.
- Assist in building automation for UI testing (optional but beneficial).
Technical Skills
- Strong knowledge of HTML5, CSS3, JavaScript, and responsive design principles.
- Experience with UI frameworks (React, Angular, Vue, or similar).
- Familiarity with Chrome DevTools and debugging utilities.
- Basic understanding of REST APIs and frontend-backend integration.
- Ability to diagnose cross-browser compatibility issues.
- Knowledge of version control tools (Git, GitHub/GitLab).
- Understanding of accessibility standards (WCAG) is a plus.
Professional Experience
- experienced in creating and implementing responsive UI designs using technologies HTML, CSS (SCSS), JavaScript and jQuery.
Soft Skills
- Strong analytical and debugging skills.
- Good communication and user-handling abilities.
- Ability to collaborate across teams and manage priorities.
- Detail-oriented, proactive, and committed to delivering high-quality experience.
- Why you should consider Capgemini
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Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.
When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.
We find new ways technology can help us reimagine what’s possible.
It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.
By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want.
You’ll use your skills to help our clients leverage technology to innovate and grow their business.
So, it might not always be easy, but making the world a better place rarely is.
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Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
We imagine the future of organisations and make it real with AI, technology and people.
With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries.
We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.
The Group reported 2025 global revenues of €22.5 billion.
Make it real \| www.capgemini.com
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