UAEN1 Sales Assistant

Overview Of The Role

• The Sales Assistant role entails ensuring the store is clean, tidy, and shoppable, thus providing customers a complete shopping experience. The position requires the use of selling techniques and product knowledge to drive sales and meet set targets.

Responsibilities

Customer Service

• Provide a high level of customer service at all times, assisting and advising customers in a professional manner.
• Resolve customer queries and issues promptly and efficiently.

POS Operation

• Operate the point of sales system accurately and efficiently when required, ensuring accuracy in transactions.
• Be aware of cash operation procedures to maintain accountability.

Product Knowledge

• Actively learn and understand product uses and benefits to advise customers effectively.
• Enhance revenue through informed recommendations and add-on sales.
• Stock and Merchandising
• Assist with the receiving and display of goods in compliance with approved procedures.
• Ensure correct pricing and ticketing to protect the company against pricing errors.
• Apply Merchandising Principles to maintain a corporate image and ensure visually appealing displays.
• Maintain a clean and tidy store through regular cleaning initiatives.

Event Support

• Participate in events such as stock takes, new store openings, and seasonal launches as required.

Required Skills To Be Successful

• Exceptional customer service skills.
• Ability to operate point of sales systems efficiently.
• Strong product knowledge and the ability to learn about new products quickly.
• Excellent teamwork and communication skills.

What Qualifies You For The Role

• Completion of Secondary school education.
• At least 2 years of experience in a retail environment.
• Strong understanding of retail operations and customer service.
• Proficient in using point of sales systems and handling cash transactions.