UAEN Sales Assistant - Retail ( Toys R Us )
About This Role
The Sales Assistant plays a critical role in driving sales and enhancing the customer experience within Toys R Us stores. They manage customer interactions from greeting to checkout, ensuring each visit is pleasant and efficient. Beyond customer service, the Sales Assistant upholds the visual and operational standards of the store as set by management, contributing to overall store success.
What You Will Do:
Customer Engagement
Greets customers immediately upon entering the store with a smile and sincere non-business like greeting.
Provides customers with current relevant information about the product.
Provides quality service in the fitting rooms, follows up with customers in a timely manner, and attempts to add on to the sale.
Sincerely thanks all customers for shopping as they exit the store, and invites them back.
Sales and Checkout
Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.
Store Maintenance
Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Maintains cash wrap cleanliness.
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