UAEN National Service Advisor | Al-Futtaim Automotive | Auto Centers
Skills
About This Role
Overview Of The Role
The Service Advisor is responsible for managing customer interactions at the Bodyshop, ensuring a high level of service quality and customer satisfaction.
This involves preparing service estimates, advising customers on necessary vehicle repairs, and coordinating with technicians to perform the work.
The role focuses on maintaining compliance with company policies and health and safety standards, fostering customer retention, and achieving profitability.
Success in this role requires technical knowledge, excellent communication skills, and the ability to work as part of a team while adhering to established procedures and standards.
What You Will Do
- Ensure courteous and professional handling of customers during visits to the Bodyshop.
- Prepare estimates to ensure customer retention and profitability.
- Execute assigned jobs according to established work standards, specifications, and required time.
- Maintain the discipline of the service establishment, ensuring a safe and clean reception area.
- Keep up with new technology, work procedures, time standards, and relevant technical know-how.
- Meet and greet customers as per ALAC Standards, advising on necessary repairs and maintenance.
- Provide cost estimates and explain terms and conditions of repairs to customers.
- Prepare work orders and assign technicians to perform vehicle body repairs.
- Maintain electronic and/or paper records of completed service work.
- Inspect work completed by technicians before delivering the vehicle to the customer.
- Explain work completed, suggest future maintenance, and provide billing statements to customers.
- Perform other tasks as assigned by immediate superior or manager.
- Contribute to team effort by accomplishing related results as needed.
- Comply with the ALAC Quality Management System and participate in organizational improvement activities.
- Ensure all work is carried out safely, not endangering self or others, and complies with company health and safety standards.
Required Skills To Be Successful
- Strong communication and analytical skills.
- Proficiency in reading, writing, and speaking English fluently.
- Knowledge of body parts and mechanical components related to repair.
- Understanding of service standards and adherence to safety regulations.
What Qualifies You For The Role
- Diploma or High School.
- 3 of experience in Customer Service Role
- Fluent in English with strong communication and analytical skills.
- Knowledge of body parts, general mechanical components, and car repair will be an advantage
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Car Sales Executive - UAEN Nationalization
AGMC · Dubai
Job Summary We are looking for a driven and results-oriented Sales Executive to join our team. The role involves generating new business, building strong client relationships, and achieving sales targets. The ideal candi
Skills
Yesterday
Apply Now↗Apply Now ↗UAEN National Service Advisor | Al-Futtaim Automotive | Auto Centers
Al Futtaim Private Company (LLC) · Dubai
Manage customer interactions, prepare service estimates, ensure compliance with safety standards, and possess strong communication and technical skills.
Skills
3 days ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required