Trial Success Manager

As the trial process lead, Trial Success Managers (TSMs) will manage key elements of our proof-of-concept (POC) process impacting both trial conversion as well as the long-term success of the program. TSMs will instill confidence in Motive’s product set through consistent collaboration between Motive pre- and post-sales teams as well as external stakeholders. This is a high-profile role keenly focused on overall sales success and revenue growth of the company, particularly the Enterprise Sales business.

Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales EngineersPartner in developing and implementing key goals, objectives, and success criteria for each trial.

Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problemsAct as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques.

Create and deliver effective onsite and web-based training and best practice presentationsLeverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey.

Communicate updates on major milestones and keeps all stakeholders informed of progress

3+ years of experience in a client-facing role; fast-paced SaaS environment is preferred.

Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial processProject management experience (PMP preferred)Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism.

Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely.

Bachelor's Degree or equivalent experienceAbility to travel ~20%

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

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The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

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