Tri-State Account Management Representative

Experience in DME sales, medical equipment, surgical supplies, or healthcare account management? This could be a great next step.

The Account Management Representative manages the relationship between our healthcare customers and laundry operations. You’ll support accounts throughout Oklahoma, Kansas, and Missouri , helping customers manage linen needs, solve service issues, monitor inventory and usage, and identify ways to reduce costs.

Visit customer accounts weekly or monthly

Build and maintain strong customer relationships

Review linen inventory, usage, and ordering needs

Complete linen studies and recommend ways to reduce costs

Assist with ControlTex linen tracking, training, and reporting

Manage orders for scrubs, pillows, lab coats, and other special items

Complete inventories and coordinate scrub distribution

Review clean, soiled, and delivered-product reports with customers

Work with customers and the laundry plant to prevent shortages and resolve service issues

Provide customer training, linen fairs, and linen awareness programs

Meet with Plant Managers and General Managers regarding customer needs

Prepare proposals and assist with RFPs

Make occasional calls to potential new customers

Attend trade shows and assist with new customer installations

Complete weekly reports and participate in training and quarterly meetings

Assist with other projects and duties as needed

Strong customer service and relationship-building skills

Professional communication and interpersonal skills

Strong problem-solving and organizational skills

Ability to manage multiple accounts and priorities

Comfortable traveling throughout the assigned territory

Proficient in Excel, Google, PowerPoint, and Microsoft Word

Ability to perform basic math accurately

Professional, dependable, and able to maintain confidentiality

Positive attitude and ability to work well with customers and team members