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Travel Consultant – Global Visa & Outbound Holidays

iWA Tourism
Dubai, UAE
Full Time
Entry
Onsite
AED 4,000/month / month
3 days ago
Destination KnowledgeTravel QuotationsCRM SoftwareMicrosoft OfficeCommunicationCustomer Service
Free

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Overview

  • iWA Yalla Tourism LLC is expanding its outbound travel and global visa services. We are seeking a motivated Travel Consultant – Global Visa & Outbound Holidays to support our growing portfolio of international holiday packages and worldwide visa services.

Key Responsibilities

  • Handle enquiries for international holiday packages and worldwide visa services.
  • Design customized travel itineraries for leisure, family, honeymoon, corporate, and group travel.
  • Prepare competitive quotations for international destinations.
  • Guide clients on visa documentation requirements and application procedures for various countries.
  • Coordinate with international DMCs, hotels, airlines, and travel suppliers.
  • Follow up quotations and convert enquiries into confirmed bookings.
  • Promote travel insurance, sightseeing tours, cruises, rail passes, and other travel add ons.
  • Manage enquiries received through phone, email, WhatsApp, website, Facebook, Instagram, LinkedIn, and other digital channels.
  • Handle leads generated through social media campaigns and digital marketing activities.
  • Update customer records and sales opportunities in the CRM system.
  • Work with hotel booking systems, supplier portals, airline portals, travel booking platforms, and destination search engines to source the best travel options.
  • Coordinate with the operations team to ensure smooth booking execution.

Requirements

  • Minimum 2 years of experience in outbound travel sales and/or global visa services.
  • Strong knowledge of international holiday destinations.
  • Good understanding of worldwide tourist visa documentation and application procedures.
  • Experience preparing customized travel quotations and itineraries.
  • Hands on experience with CRM software.
  • Familiarity with travel booking portals, hotel supplier systems, airline portals, and online travel search platforms.
  • Experience handling enquiries from social media platforms and digital marketing campaigns.
  • Excellent communication, presentation, and customer service skills.
  • Strong organizational and time management abilities.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Fluent in English; Hindi is preferred. Additional languages are an advantage.

Preferred Skills

  • Knowledge of Europe, CIS, Southeast Asia, and Far East destinations.
  • Experience with cruise holidays, rail passes, travel insurance, and ancillary travel products.
  • Strong sales conversion and upselling skills.
  • Ability to work independently while managing multiple enquiries.

What We Offer

  • Competitive salary based on experience.
  • Performance based incentives.
  • Career development opportunities.
  • Exposure to international travel products and destinations.
  • Professional and collaborative working environment.
  • Pay: Up to AED4,000.00 per month

Work Location

  • In person

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