{bc}
Apply
indeed

Transportation Workforce Manager

TTC (Toronto Transit Commission)
Toronto, CAN
Onsite
Discovered 6 days ago
Strategic workforce planningWorkforce forecasting and modelingWorkforce metrics and KPI reportingWorkforce trend analysisData integrity and reporting accuracyOperational and financial planning

Full Job Posting

Role overview

Leads strategic workforce planning, forecasting, analysis, and reporting across bus, subway, streetcar, LRT, and Wheel-Trans.

Reports to the Head of Transportation Strategy and Support and works with Transportation, Finance, Human Resources, Talent Management, and the Operations Training Centre.

Supports alignment of workforce levels with budgeted service, operational requirements, and financial targets.

Responsibilities

  • Forecast workforce needs and develop staffing plans; monitor hiring, attrition, retirements, absenteeism, training capacity, and operator availability.
  • Develop workforce models, forecasts, analyses, risk assessments, and recommendations for operational and financial planning.
  • Maintain workforce tracking, reporting tools, KPIs, performance measures, data integrity, and reporting accuracy.
  • Coordinate plans across Transportation, Finance, Talent Management, the Operations Training Centre, Service Planning, and Vehicle Maintenance.
  • Lead planning projects, feasibility studies, and continuous improvement; research industry trends and best practices.
  • Prepare reports, briefing notes, business cases, presentations, procedures, and implementation plans.
  • Advise on operator recruitment, training, deployment, and retention; represent the organization at meetings, committees, and conferences.
  • Participate in the Customer Service Ambassador Program and support respectful, accessible service consistent with applicable human-rights requirements.

Skills and qualifications

  • The available description states completion of a university degree; the remainder of the qualification section was not provided.
  • Skills listed include analysis, effective interpersonal communication, industry knowledge, research, understanding the organization's fiscal environment, and use of office technology, software, and applications.

Schedule and employment

  • Regular employment, hybrid work arrangement, 35 weekly hours, and day shift; off days are Saturday and Sunday.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at TTC (Toronto Transit Commission)

Engineering Technologist, Rail Cars and Shops

Toronto, CAN

Discovered TodayFull-time

Parts Warranty Administrator

Toronto, CAN

Discovered TodayTemporary

Safety Performance and Reporting Analyst

Toronto, CAN

Discovered TodayFull-time

Operational Performance Specialist

Toronto, CAN

Discovered TodayFull-time

Equipment Engineer, Mechanical

Toronto, CAN

Discovered TodayFull-time

Senior Contract Administrator, Vehicles and Line 2 Automatic Train Control Portfolio

Toronto, CAN

Discovered TodayContract

Purchasing Coordinator

Toronto, CAN

Discovered TodayTemporary

Senior Contract Administrator, Electrification Infrastructure Portfolio

Toronto, CAN

Discovered TodayContract