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Transport Controller / Planner

Rhenus Group
Cannock, GBR
Full-time
Mid
Onsite
Discovered 3 weeks ago

Full Job Posting

What You Bring:

  • Transport Planning
  • Plan and schedule daily UK collections and deliveries.
  • Monitor vehicle movements and proactively manage delays or service issues.
  • Monitor daily transport activity to ensure planned work is completed successfully
  • Liaise daily with hauliers to ensure collections and deliveries are completed as planned.
  • Build and maintain strong working relationships with transport partners.
  • Resolve transport-related issues in a professional and timely manner.
  • Administration
  • Complete all transport-related administration accurately and within required timescales.
  • Maintain accurate shipment records using internal transport management systems.
  • Operations Control
  • Monitor the progress of vehicles, collections and deliveries throughout the day.
  • React quickly to delays, breakdowns, traffic issues and customer changes by re-planning work where necessary.
  • Prioritise urgent and time-critical shipments to maintain service levels.
  • Ensure efficient utilisation of vehicles, hauliers and transport resources.
  • Partner Management
  • Develop and maintain positive relationships with subcontractors and transport partners.
  • General Duties
  • Use internal systems to manage transport operations efficiently.
  • Support colleagues across the operations team when required.
  • Assist with customer queries and problem resolution.
  • Undertake any other reasonable transport-related duties as requested by management.

Skills & Experience

  • Essential
  • Previous experience within UK road freight or transport planning.
  • Strong understanding of UK transport operations and logistics.
  • Excellent communication and customer service skills.
  • Ability to work under pressure and prioritise workload effectively.
  • High level of organisational and administrative skills.
  • Good geographical knowledge of the UK.
  • Competent using Microsoft Office, particularly Excel and Outlook.
  • Experience using Transport Management Systems (TMS) or other logistics software.
  • Strong attention to detail.
  • Desirable
  • Experience managing subcontracted hauliers.
  • Knowledge of transport compliance and industry regulations.
  • Experience working within pallet network or general haulage operations.
  • Understanding of transport KPIs and service performance reporting.
  • Personal Attributes
  • Calm and professional under pressure.
  • Excellent problem-solving ability.
  • Proactive and able to use initiative.
  • Reliable and dependable.
  • Team player with the ability to work independently.
  • Positive attitude and commitment to delivering excellent customer service.

Qualifications

  • Transport Planning
  • Plan and schedule daily UK collections and deliveries.
  • Monitor vehicle movements and proactively manage delays or service issues.
  • Monitor daily transport activity to ensure planned work is completed successfully
  • Liaise daily with hauliers to ensure collections and deliveries are completed as planned.
  • Build and maintain strong working relationships with transport partners.
  • Resolve transport-related issues in a professional and timely manner.
  • Administration
  • Complete all transport-related administration accurately and within required timescales.
  • Maintain accurate shipment records using internal transport management systems.
  • Operations Control
  • Monitor the progress of vehicles, collections and deliveries throughout the day.
  • React quickly to delays, breakdowns, traffic issues and customer changes by re-planning work where necessary.
  • Prioritise urgent and time-critical shipments to maintain service levels.
  • Ensure efficient utilisation of vehicles, hauliers and transport resources.
  • Partner Management
  • Develop and maintain positive relationships with subcontractors and transport partners.
  • General Duties
  • Use internal systems to manage transport operations efficiently.
  • Support colleagues across the operations team when required.
  • Assist with customer queries and problem resolution.
  • Undertake any other reasonable transport-related duties as requested by management.
  • Essential
  • Previous experience within UK road freight or transport planning.
  • Strong understanding of UK transport operations and logistics.
  • Excellent communication and customer service skills.
  • Ability to work under pressure and prioritise workload effectively.
  • High level of organisational and administrative skills.
  • Good geographical knowledge of the UK.
  • Competent using Microsoft Office, particularly Excel and Outlook.
  • Experience using Transport Management Systems (TMS) or other logistics software.
  • Strong attention to detail.
  • Desirable
  • Experience managing subcontracted hauliers.
  • Knowledge of transport compliance and industry regulations.
  • Experience working within pallet network or general haulage operations.
  • Understanding of transport KPIs and service performance reporting.
  • Personal Attributes
  • Calm and professional under pressure.
  • Excellent problem-solving ability.
  • Proactive and able to use initiative.
  • Reliable and dependable.
  • Team player with the ability to work independently.
  • Positive attitude and commitment to delivering excellent customer service.
  • Skills & Experience

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