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Transit Dispatcher

City of Joplin
Joplin, USA
Full-time
Entry · 2+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Minimum Qualifications

  • Knowledge of: MAPS and City of Joplin operating procedures; practices and techniques used in two-way radio communication; professional telephone and customer service practices; computer systems and applications; streets and service area included in the cities of Joplin, Webb City, Oronogo, Carterville, and Duenweg; techniques for communicating effectively with elderly or disabled individuals; Microsoft Office Suite.
  • Skill in: Establishing and maintaining effective working relationships with City employees and the public; eliciting and recording accurate information; communicating effectively and clearly to drivers and the public; providing timely and accurate service in public transit environment; operating computer system applications including database and spreadsheet applications; preparing variety of records, reports, and correspondence using appropriate format; maintaining filing/records systems; Microsoft Office Suite.
  • Education: High school diploma or GED equivalent required.
  • Licenses and Certifications: Possess and maintain a valid state issued driver’s license.
  • Physical Demands Requirements and Working Conditions
  • This is primarily an office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in-person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.
  • Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds.
  • Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset members of the public or their representatives while enforcing departmental policies and procedures.
  • Miscellaneous Requirements
  • Requires successful post-offer completion of a background investigation, physical exam, and drug test including marijuana/THC as a condition of employment with the City of Joplin.

Experience

  • Two years of full-time clerical support, money-handling or dispatch work; experience working in a dispatching environment is preferred.

Preferred Qualifications

  • Two years of full-time clerical support, money-handling or dispatch work; experience working in a dispatching environment is preferred.

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