Transformation Manager (UAE National)

Opportunity

Transformation delivery

• Lead programmes and projects from initiation through closure, delivering agreed outcomes on time and within budget.
• Translate strategic priorities into roadmaps with scope, sequencing, resources, milestones, dependencies, and measurable benefits.
• Manage governance, steering committees, approval forums, investment cases, milestone approvals, and post-implementation reviews.
• Report progress, risks, dependencies, issues, benefits, and required decisions; escalate matters early.
• Embed risk, control, and audit requirements in delivery with relevant business and control functions.
• Lead process improvement, operating model redesign, digitisation, efficiency, and control-enhancement initiatives.
• Define target operating models, build business cases, conduct discovery and root-cause analysis, and balance time, cost, quality, and risk.
• Track financial and non-financial benefits and take corrective action when outcomes are at risk.

Stakeholder leadership and adoption

• Build senior stakeholder relationships, influence without formal authority, and resolve competing priorities.
• Lead cross-functional teams and third parties with clear accountability, delivery cadence, and performance expectations.
• Drive sustainable change through communications, training, readiness assessments, and post-implementation support.
• Promote inclusive leadership, constructive challenge, transparent escalation, and continuous improvement.

Experience and qualifications

• A graduation degree is stated as essential for obtaining a UAE visa and work permit.
• Strong understanding of banking risk and control expectations, including engagement with the Second Line of Defence and Internal Audit.
• Experience embedding controls into process and technology change, including change governance, policy adherence, and audit-ready evidence.
• Process-improvement capability, such as Lean or Six Sigma, with strong root-cause analysis and a simplification mindset.
• Data-led decision-making experience using performance measures, management information, and dashboards.
• Experience partnering with Technology teams on requirements, testing, release planning, and post-implementation stabilisation.
• Strong senior stakeholder management, concise communication, and confidence presenting to governance forums.
• Ability to operate amid ambiguity, manage trade-offs, and drive timely decisions through structured negotiation and prioritisation.

Working arrangements

• Flexible and alternative working arrangements, including working from home and different hours, may be available subject to approval.

About HSBC