Training Specialist, TRELLiS
Role Overview
The RACP is undertaking a change program to redesign training, uplift workforce capability and implement enabling technologies.
Project TRELLiS is a digital transformation initiative focused on member experience, operational efficiency, employee experience and cost to serve.
The Training Specialist designs and delivers learning solutions to support IT system adoption and organisational change.
The fixed-term contract runs until 31 December 2027.
Key Skills for This Role
Full Job Posting
The role
The RACP is undertaking a change program to redesign training, uplift workforce capability and implement enabling technologies.
Project TRELLiS is a digital transformation initiative focused on member experience, operational efficiency, employee experience and cost to serve.
The Training Specialist designs and delivers learning solutions to support IT system adoption and organisational change.
The fixed-term contract runs until 31 December 2027.
Key accountabilities
- Recommend suitable tools and platforms for training development and delivery.
- Design and implement learning solutions for IT systems, business processes and capability uplift.
- Analyse learning needs with project managers, subject-matter experts and change teams.
- Develop eLearning, facilitator guides, manuals, quick reference guides, videos and job aids.
- Align training with change communications and adoption strategies.
- Lead virtual and face-to-face training with project and business resources.
- Coordinate timely training delivery against project milestones.
- Measure training effectiveness and provide post-implementation support, refresher training, troubleshooting guidance and user materials.
Desired skills and experience
- At least 5 years designing, building and delivering technology training solutions.
- At least 3 years working on organisation-wide technology implementations, such as ERP or CRM.
- Experience delivering train-the-trainer and end-user training in virtual environments.
- Experience with implementations involving substantial process change.
- Strong understanding of authoring tools, SCORM packages and LMS integration.
- IT capability with Microsoft Office Suite, SharePoint and video or teleconferencing platforms.
Working model
- The RACP describes a 3-2-1 hybrid model: three days per week working from anywhere in Australia or Aotearoa New Zealand, two days from an RACP office, including one team day.
About the RACP
The RACP connects, represents and trains physicians and trainee physicians across Australia and Aotearoa New Zealand.
It supports medical professionals with training, continuing professional development, health policy and advocacy.
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