Training Specialist

Responsibilities

• Plan and coordinate training launches, including pilot groups, trainer availability, shift coverage, facilities, equipment, materials, demonstrations, learner assignments, and completion timelines.
• Review and maintain a thorough understanding of approved training materials, facilitator guides, assessment criteria, practical evaluation standards, and applicable controlled procedures.
• Deliver pilot, initial-release, specialized, high-risk, remedial, and other assigned training sessions using approved materials and methods.
• Develop and deliver train-the-trainer programs to prepare leads, supervisors, technicians, subject-matter experts, and designated trainers to teach approved content consistently.
• Evaluate and qualify trainers through observation, teach-back sessions, knowledge assessments, practical demonstrations, facilitation evaluations, coaching assessments, and recordkeeping reviews.
• Maintain trainer qualification records and supporting documentation, including restrictions, expiration dates, retraining requirements, requalification status, and recommendations for qualification removal when necessary.
• Coach trainers on adult-learning principles, effective communication, demonstrations, questioning techniques, feedback, error correction, learner engagement, assessment integrity, and the use of controlled training materials.
• Conduct classroom, demonstration, and on-the-job training audits using standardized criteria to evaluate content accuracy, training sequence, pacing, learner participation, safety, electrostatic discharge (ESD) compliance, quality requirements, assessments, and recordkeeping.
• Provide timely, constructive feedback to trainers following observations and document corrective actions and follow-up reviews to verify sustained improvement.
• Coordinate periodic trainer calibration sessions to ensure consistent instruction, demonstrations, evaluation methods, scoring criteria, and pass/fail requirements across departments and shifts.
• Conduct or oversee practical-skill evaluations and ensure competency decisions are supported by accurate, complete, and objective evidence.
• Support new-hire onboarding, process-change training, certification renewals, qualification recovery, targeted retraining, and corrective-action training.
• Review training completion data, assessment results, practical evaluation outcomes, audit findings, quality trends, learner feedback, and recurring errors to measure training effectiveness.
• Identify whether performance gaps are related to training delivery, instructional content, work instructions, manufacturing processes, systems, staffing, supervision, or individual performance and coordinate follow-up with the appropriate department.
• Maintain accurate trainer matrices, qualification records, training observation reports, audit findings, coaching logs, remediation records, schedules, and corrective-action status updates.
• Support customer, certification, quality-system, and internal audits by providing evidence of trainer qualifications, training oversight, competency verification, and corrective-action completion.
• Provide training support across multiple shifts, including second shift, third shift, weekends, manufacturing launches, and audit activities as needed.
• Other duties as assigned.

Qualifications

• Associate or bachelor's degree in Education, Training and Development, Operations, Manufacturing, Communications, Human Resources, Engineering Technology, or a related field preferred. Equivalent relevant experience may be considered.
• Three or more years of experience in manufacturing, operations, technical, quality, maintenance, or a related field preferred.
• One or more years of experience as a trainer, team lead, supervisor, facilitator, training coordinator, or practical-skills evaluator preferred.
• Experience supporting multiple shifts or a multilingual workforce preferred.
• Train-the-trainer, facilitation, internal auditing, quality, safety, ESD, or related certifications preferred.
• Strong classroom, small-group, and on-the-job training facilitation skills, including demonstrations, questioning, coaching, feedback, and learner-engagement techniques.
• Working knowledge of adult-learning principles, train-the-trainer methods, practical-skill evaluations, remediation, and competency verification.
• Ability to objectively observe training, document findings, identify performance gaps, provide constructive coaching, and verify corrective actions.
• Ability to learn manufacturing processes, equipment operation, software procedures, quality requirements, safety controls, and ESD practices to evaluate training accuracy.
• Strong written and verbal communication, presentation, organization, scheduling, and cross-shift coordination skills.
• Ability to distinguish training deficiencies from process, documentation, system, supervision, staffing, or employee-performance issues and escalate findings appropriately.
• Proficiency with Microsoft Office and the ability to use a learning management system (LMS) to review assignments, rosters, completion records, qualifications, and training history.
• Ability to work independently and build effective working relationships with operators, trainers, supervisors, engineers, Quality personnel, and management.
• Experience with internal auditing, quality management systems, ISO-based requirements, ESD, safety, or regulated training programs preferred.
• Ability to stand and walk for extended periods and occasionally bend, kneel, or reach while delivering and auditing hands-on training.
• Ability to occasionally lift and carry training materials or equipment weighing up to 25 pounds.

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