Training Manager

Bachelor's degree in human resources, organizational development, education, instructional design, or a related field; equivalent relevant experience may be considered.

Five to seven years of experience in training, learning and development, instructional design, or organizational development.

Experience administering Relias or a comparable LMS and developing onboarding, compliance, leadership, system, or professional development training.

Knowledge of adult learning, instructional design, facilitation, learning evaluation, and training-compliance record keeping.

Strong skills in LMS administration, reporting, data analysis, troubleshooting, communication, project coordination, and stakeholder management.

Proficiency with Microsoft 365 and common e-learning, virtual-training, and content-development tools.

Experience in senior living, healthcare, or another multi-location regulated industry. (Preferred, not required )

Certification in training, instructional design, human resources, or change management. (Preferred, not required)

Generous Salary + Bonus

Competitive Benefits

Immediate Access to Earned Income Through Dayforce Wallet

Recognition and Rewards Program

Vacation, Holiday, and Sick Pay

401k Program

Education and Training Programs Available

Key Responsibilities:

Design, manage, and improve orientation and onboarding programs for home office associates, community leaders, and other designated roles.

Develop structured 30-, 60, and 90-day plans, role-based requirements, checklists, milestone reviews, and supporting resources.

Coordinate schedules, facilitators, communications, materials, completion tracking, and program feedback.

Partner with department leaders and subject matter experts to define role-specific onboarding within consistent organization-wide standards.

Assess training needs and recommend appropriate learning or performance support solutions.

Create instructor-led, virtual, and e-learning materials, including presentations, facilitator and participant guides, job aids, videos, and knowledge checks.

Apply instructional design , and accessibility principles to produce practical, audience-appropriate content.

Manage content review, approval, version control, maintenance, and train-the-trainer support.

Support leadership, professional skills , and other learning programs aligned with organizational needs.

Facilitate training in person or virtually and evaluate effectiveness through completion of data, learner feedback, knowledge checks, and leader follow-up.

Coordinate federal, state, and role-specific compliance training with Human Resources, Clinical, Operations, and other subject matter experts.

Maintain the compliance matrix, assignment requirements, deadlines, and audit-ready LMS records.

Monitor completion, report overdue or at-risk training, guide leader follow-up, and update assignments when validated requirements change.

V endor management

Administer Relias user and job-title data, training plans, assignments, content, testing, reporting, and troubleshooting.

Maintain assignment logic based on role, location, level of care, and confirmed regulatory or organizational requirements.

Create and schedule supervisor reports and provide guidance and support for administrators, leaders, and learners.

Partner with Data Integration and Information Technology to resolve data, access, integration, and system issues.

M onitor LMS data quality, recommend process and configuration improvements, and manage the vendor relationship .

Partner with the Vice President of Human Resources to provide manager training and resources for KPIs, goal setting, check-ins, calibration, performance reviews, talent reviews, and development planning.

Help leaders connect development goals with relevant learning opportunities and business priorities.

Communicate learning programs, requirements, deadlines, and resources clearly across the organization.

Build effective partnerships and clarify training ownership, timelines, content-review responsibilities, and follow-up expectations.

Champion continuous learning and consistent associate and leader development.

Learning Focus: Creates practical, learner-centered programs and resources.

Operational Accuracy: Maintains reliable assignments, records, reports, and content.

Organization and Follow Through: Manages recurring responsibilities and deadlines with attention to detail.

Partnership and Communication: Clarifies needs, ownership, expectations, and requirements across audiences.

Continuous Improvement: Uses feedback and data to strengthen programs, resources, and LMS processes.

Watermark Retirement Communities, Inc, is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ/Sexual Orientation/Gender Identity or Expression-proudly embracing diversity in all of its manifestations Watermark Retirement Communities, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at Watermark or its affiliates via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Watermark Retirement Communities, Inc. No fee will be paid in the event the candidate is hired by Watermark as a result of the referral or through other means.