Training and Sales Capability Assistant Manager

Overview

• Sales Capability Strategy & Enablement

• Design and implement a structured sales capability framework that aligns with HungerStation s commercial strategy and long-term business goals.
• Develop specialized learning paths for different sales sub-functions (Acquisition, AM, Telesales, and Incubation) to address their unique market challenges and KPIs.
• Collaborate with Product and Tech teams to translate complex app updates and new feature launches into clear, persuasive sales playbooks and training content.
• Stay at the forefront of sales enablement trends and tools to continuously modernize the training approach and improve team efficiency.

• Training Delivery & Onboarding

• Lead the end-to-end delivery of high-impact training sessions, workshops, and seminars focusing on negotiation, value-based selling, and relationship management.
• Manage the commercial onboarding program to ensure new hires are integrated effectively and reach their performance targets in the shortest possible time.
• Produce high-quality training collateral, including manuals, digital learning assets, and assessment tools.
• Conduct "Train the Trainer" sessions to empower regional leads and managers to provide ongoing localized support.

• Performance Analytics & Insights

• Perform systematic Training Needs Analysis (TNA) by analyzing sales performance data, conducting field visits, and evaluating skill gaps across different teams.
• Measure the effectiveness of capability initiatives through defined metrics (e.g., ramp-up time, conversion rates, and retention) and provide regular reports to senior leadership.
• Utilize data from CRM and BI tools to identify specific performance bottlenecks and design targeted interventions to address them.

• Strategic Projects & Innovation

• Support the Sales Excellence leadership in executing high-priority strategic initiatives, such as new vertical launches (e.g., SSU, Pickup) or geographical expansions.
• Contribute to the design and refinement of sales incentive schemes to ensure they are aligned with the desired behaviors and capability levels.
• Drive continuous improvement projects within the Sales Excellence department to streamline workflows and enhance the overall "sales engine."
• People Management
• Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
• Participate in the identification and recruitment of key talents for the function.
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
• Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.