Training and Communications Program Manager
Role Overview
The Training and Communications Program Manager in the Property Management Office (PMO) provides overall leadership, coordination, and management of the program.
They may report to the Assistant Director or Senior Director.
Under general supervision, they will be a primary contributor for implementing and maintaining a broad array of training, communication, and outreach initiatives on behalf of PMO.
This includes identifying educational strategies and property awareness opportunities for the PMO team, DPAs, and the campus community, including associated logistics support.
They will regularly interact and collaborate with co-workers and represent PMO when providing guidance and direction, customer service, assistance, and leadership to DPAs and other University personnel.
Key elements for success in this role include having demonstrated knowledge of curriculum development and delivery of in-person, virtual, and self-guided training.
Others include understanding equipment life cycle management concepts, accounting, industry standards and regulatory compliance, as well as PMO policies, procedures, and systems.
Familiarity with the Stanford environment and culture is very helpful.
Full Job Posting
JOB PURPOSE:
- The Training and Communications Program Manager in the Property Management Office (PMO) provides overall leadership, coordination, and management of the program. They may report to the Assistant Director or Senior Director. Under general supervision, they will be a primary contributor for implementing and maintaining a broad array of training, communication, and outreach initiatives on behalf of PMO. This includes identifying educational strategies and property awareness opportunities for the PMO team, DPAs, and the campus community, including associated logistics support. They will regularly interact and collaborate with co-workers and represent PMO when providing guidance and direction, customer service, assistance, and leadership to DPAs and other University personnel. Key elements for success in this role include having demonstrated knowledge of curriculum development and delivery of in-person, virtual, and self-guided training. Others include understanding equipment life cycle management concepts, accounting, industry standards and regulatory compliance, as well as PMO policies, procedures, and systems. Familiarity with the Stanford environment and culture is very helpful.
- Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
- Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
- Analyze and interpret policies; develop, revise and implement procedures for program or function.
- Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
- Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences.
- May participate in development of budgets, monitor, and approve expenditures. May perform limited forecasting and provide recommendations that determine the budget.
- May direct staff to perform various tasks and assignments. May also supervise staff.
- Demonstrated ability to prioritize own work and multi-task.
- Demonstrated excellent organizational skills.
- Demonstrated ability to take initiative and ownership of projects.
- Ability to communicate effectively both orally and in writing.
- Ability to routinely and independently exercise sound judgment in making decisions.
- Demonstrated experience working independently and as part of a team.
- Relevant subject matter knowledge.
- Ability to direct the work of others, for jobs requiring supervision.
Responsibilities
- Core Duties:
- Minimum Education and Experience
- Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
- Knowledge, Skills and Abilities:
Qualifications
- Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
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