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indeed

Trainer

Tim Hortons
Surrey, CAN
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Food serviceTraining and developmentGuest serviceTeam coachingFood safetyRestaurant operations

Full Job Posting

Role overview

Trainers support restaurant openings and training at new and existing locations across designated areas.

The role works in multiple restaurant environments and supports team members, supervisors, and managers.

The Trainer promotes hospitality, operational, and food safety standards.

Key responsibilities

  • Participate in openings, new-hire training, promotions, and restaurant audits.
  • Work alongside teams, provide constructive feedback, and model guest-first service.
  • Resolve service and operational issues through training, coaching, and follow-up.
  • Evaluate team members and identify training needs and improvement opportunities.
  • Coordinate training-related communication with restaurant managers and the training team.
  • Use training binders, develop training tools, and support consistent training practices.

Requirements

  • At least 1–2 years of food service or related experience.
  • Available to work flexible shifts and weekends.
  • Guest-service oriented, organized, communicative, patient, and committed to team development.
  • A driver's license and personal vehicle are an asset.

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