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Trainer Intern

Instawork
Bengaluru, IND
Internship
Internship
Onsite
Discovered 4 weeks ago
Training and onboardingPractical assessment and certificationSOP enforcementGroup facilitation and managementField operationsEquipment handling and demonstration

Full Job Posting

Role overview

Trainer intern supporting onboarding, training, assessment, and certification of Field Operators.

Hands-on role covering the full training journey from onboarding and practical instruction through assessment and certification.

Location and travel

  • The role is based on-site in Bengaluru and requires extensive travel across India.
  • Training takes place at different locations and in field environments; extended periods away from Bengaluru may be required.

Duration and schedule

  • The role duration is six months.
  • Schedule is six days per week, with project-dependent hours.

Responsibilities

  • Conduct classroom and hands-on training and explain SOPs, technical processes, and field procedures.
  • Demonstrate equipment handling and operating procedures and manage training batches.
  • Conduct quizzes and practical assessments, evaluate candidates against criteria, and make objective selection decisions.
  • Provide corrective coaching and ensure only candidates meeting standards are certified and deployed.
  • Travel to conduct field training and assessments and support newly certified operators during initial deployment when needed.
  • Ensure SOP compliance, identify recurring mistakes and process gaps, and suggest improvements.
  • Maintain attendance, assessment, certification, and progress records and share candidate performance updates.

Required skills and qualifications

  • 6 months to 1 year of experience in training, field operations, technical operations, customer support, or a similar role.
  • Strong verbal communication in multiple Indian languages and ability to explain instructions to individuals and groups.
  • Confidence managing groups and maintaining discipline and focus.
  • Ability to make objective pass/fail and selection decisions and provide feedback.
  • Attention to detail, process discipline, accountability, and adaptability.
  • Willingness to travel extensively across India is mandatory.
  • Comfort working hands-on with equipment and trainees in field environments.
  • Basic proficiency in Google Workspace or MS Office.
  • Training, onboarding, demonstration, or group-handling experience is preferred.
  • Technical equipment, hardware, robotics, data collection, or field operations experience is a plus.

Success measures

Field Operators demonstrate required knowledge and practical competency after training.

Only candidates meeting defined standards are certified and deployed.

Certified operators perform processes correctly with minimal intervention.

Training, assessment, and certification records are accurate.

Recurring training gaps are identified and actionable improvements are contributed.

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