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Trainee Process Consultant

Sagility
Chennai, IND
Intern · 0–1 years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

Location:

  • ChennaiIndia

Qualifications

  • 0-1 Year
  • Possess basic knowledge of Claims Administrations - Non Voice
  • Good reasoning and analytical skills
  • Able to communicate fluently in the language required for the function/location
  • Active listening skills
  • Passion to learn
  • Influencing skills
  • Ability to comprehend the process requirement well
  • Adhere to attendance and punctuality norms
  • Acquiring knowledge & skills of related areas of the process
  • Processing claims/developing projects/handling calls as per the process guidelines
  • Adhering to the SLA, understanding Quality & Auditing parameters
  • Meeting assigned productivity goals
  • Understanding and adhering to quality standards
  • Meeting TAT
  • Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
  • Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
  • Ability to understand basic data and take appropriate action.
  • Ability to drive individual and team efficiency and productivity through effective and efficient metric management.
  • Ability to coach, train, and motivate employees and evaluate their performance.
  • Ability to strategically lead and develop team towards improved performance.
  • Ability to delegate and manage work loads and projects across functions within the organization.
  • Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.

Preferred Qualifications

  • MS office
  • Typing skills & computer skills
  • Effective communication in English
  • Good analytical skills
  • Comprehending ability
  • ChennaiIndia

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