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indeed

Trading Application Support Engineer

CMC Markets
London, GBR
Full-time
Onsite
Discovered 1 weeks ago
Trading application supportRed Hat LinuxUnix scriptingJava.NETApache

Full Job Posting

Role overview

Join CMC Markets’ IT Production team in London on a 12-month fixed-term contract.

Support mission-critical trading applications across web, mobile and API channels in a global, follow-the-sun environment.

Responsibilities

  • Provide first- and second-line application support and help maintain platform availability and performance.
  • Monitor live systems, respond to alerts and incidents, diagnose issues, implement fixes where appropriate and escalate to development teams as needed.
  • Coordinate with global Development, Infrastructure, DBA, Security, Business Operations and vendor teams.
  • Support releases, deployments and change activities; improve monitoring, automation, documentation and support processes.
  • Participate in disaster recovery and business continuity testing.
  • Work rotational shifts, including some weekend on-call support.

Essential requirements

  • At least 5 years of experience in an IT or application support environment.
  • At least 2 years with Red Hat Linux or other Unix variants, including scripting.
  • At least 2 years supporting applications such as Java, .NET, Apache or IIS.
  • Proactive, self-motivated approach and genuine passion for technology.

Desirable experience

  • Financial services or trading experience is desirable.
  • Windows Server knowledge, ITIL familiarity, and exposure to market data and the FIX protocol are desirable.

Monitoring tools

  • Tools include Nagios, Splunk, AppDynamics, Geneos and bespoke platforms.

About CMC Markets

CMC Markets describes itself as a global online trading provider with technology teams responsible for platform stability, performance and availability.

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