Trading Analyst
Role Overview
The Trading Analyst supports subscription performance reporting, analysis, and insight generation for customer engagement and retention teams.
The role tracks global subscription performance through the funnel, from traffic and engagement to retention, and contributes to target-setting, forecasting, and discount-efficiency analysis.
Key Skills for This Role
Full Job Posting
Role
The Trading Analyst supports subscription performance reporting, analysis, and insight generation for customer engagement and retention teams.
The role tracks global subscription performance through the funnel, from traffic and engagement to retention, and contributes to target-setting, forecasting, and discount-efficiency analysis.
Performance reporting and analysis
- Lead weekly Customer team reviews using engagement, retention, and contact-centre metrics for updates to the wider business.
- Represent Customer in weekly trading reviews with Finance and Data, covering risks and opportunities across voluntary churn, payment failure, and winback.
- Build and maintain timely, accurate reports and dashboards for subscriber traffic, engagement, and retention.
- Monitor discount use across cancellations, pending cancellations, and winback; flag opportunities and risks.
- Prepare monthly business-review summaries and insights for senior stakeholders and conduct ad hoc analysis.
Data collaboration and tools
- Work with the Head of Trading and Data teams to validate performance data and identify actionable insights.
- Collaborate with Customer, Data, and Finance to understand what is working and why.
- Assist with benchmark metrics, internal performance targets, and subscriber lifetime value frameworks.
- Help evolve dashboards and performance tools and improve reporting-system consistency, accuracy, automation, and usability.
Experience and skills
- Relevant experience in trading, commercial work, analytics, or performance reporting; subscription, ecommerce, or digital-media experience is preferred.
- Advanced Excel or Google Sheets skills and experience with a BI tool such as Tableau, Looker, or Power BI.
- Strong analytical skills, attention to detail, accuracy, and continuous-improvement focus.
- Able to explain performance drivers to technical and non-technical stakeholders and work cross-functionally in a fast-paced, data-driven setting.
About The Economist
The Economist Group describes itself as a global media and information-services company serving audiences and organizations in more than 170 countries.
The Economist focuses on independent reporting, in-depth analysis, and global perspective.
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