Trade Operations Analyst

Key Responsibilities

• Execute daily operational activities while meeting established quality and productivity expectations.
• Review, validate, and reconcile data to ensure accuracy and completeness.
• Investigate discrepancies, perform root cause analysis, and recommend appropriate resolutions.
• Work with internal teams and external partners to gather information and resolve operational issues.
• Maintain process documentation, trackers, and supporting records.
• Participate in customer and internal meetings to provide status updates and discuss open items.
• Perform quality reviews and support continuous improvement initiatives.
• Assist with onboarding new customers, implementing new processes, and supporting system enhancements.
• Identify opportunities to improve workflows, reduce manual effort, and increase efficiency.
• Build knowledge across multiple operational functions and provide cross team support as business needs evolve.
• Bachelor’s degree or equivalent work experience preferred.
• 1 to 3 years of experience in operations, business analysis, customer support, finance, healthcare, supply chain, or a related field.
• Strong analytical and problem solving skills with the ability to investigate and resolve issues.
• High attention to detail and commitment to producing accurate work.
• Ability to learn new systems, business processes, and industry concepts quickly.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Proficient in Microsoft Excel, including formulas, lookups, sorting, and filtering. Pivot tables are a plus.
• Strong written and verbal communication skills.
• Comfortable working independently while collaborating effectively with cross functional teams.
• Demonstrates accountability, curiosity, adaptability, and a continuous improvement mindset.

What does IntegriChain have to offer?