Trade and Compliance Manager

Role overview

Shipment coordination

• Coordinate day-to-day import and export shipments, air freight bookings, delivery schedules, and customs clearance with freight forwarders.
• Prepare, verify, and reconcile shipping documents, invoices, and clearance instructions.
• Liaise with customs brokers and authorities to facilitate timely goods clearance.
• Keep internal teams, freight partners, and external stakeholders updated; escalate concerns and resolve shipment issues.
• Support the Import Export Manager with logistics plans, service levels, partner performance, and KPI monitoring.
• Comply with customs regulations, Dubai South Freezone requirements, and company policies.
• Coordinate duty top-ups and UAE VAT and costing-sheet submissions with Finance.
• Resolve delivery problems, damaged goods, and scheduling conflicts.
• Align physical stock movements and goods handling with the local warehouse team and LDC stakeholders.
• Reconcile inventory across systems and physical stock.

Experience and qualifications

• Bachelor’s degree in Logistics, Supply Chain, or a related field.
• Six years of experience in import/export logistics or freight operations.
• Strong knowledge of air freight, customs procedures, and shipping documentation.
• Experience with duty-paid/unpaid stock and freezone operations is preferred.
• Proficiency in logistics systems such as ERP or WMS is a plus.
• Strong organizational and communication skills, with the ability to work under pressure and manage multiple priorities.

Measures of success