Trade and Compliance Manager

Shipment coordination

• Carry out day-to-day import and export shipments to and from the Local Distribution Center, ensuring smooth goods flow to and from the central warehouse.
• Coordinate air freight bookings, delivery schedules, and customs clearance activities with freight forwarders.

Customs and documentation

• Prepare, verify, and reconcile shipping documents, invoices, and clearance instructions for accuracy and customs compliance.
• Liaise with customs brokers and authorities to facilitate timely clearance.

Stakeholder communication and support

• Communicate proactively with freight partners, internal teams, and external stakeholders to prevent delays, resolve issues, and share shipment updates.
• Assist the Import Export Manager with logistics plans and service levels; track partner performance against SLAs and support KPI monitoring.

Compliance and issue resolution

• Ensure logistics activities comply with customs regulations, Dubai South Free Zone requirements, and company policies.
• Coordinate with Finance on duty top-ups and UAE VAT and costing sheet submissions.
• Resolve delivery problems, damaged goods, and scheduling conflicts to minimize disruption.

Warehouse and physical movement

• Coordinate with the local warehouse team to align physical stock movements with shipment schedules.
• Coordinate Local Distribution Center stakeholder requirements to ensure accurate and timely goods handling.

Measures of success

Experience and qualifications

• Bachelor’s degree in Logistics, Supply Chain, or a related field.
• Six years of experience in import/export logistics or freight operations.
• Strong knowledge of air freight, customs procedures, and shipping documentation.
• Experience with duty-paid or duty-unpaid stock and freezone operations is preferred.
• Proficiency in logistics systems such as ERP or WMS is a plus.
• Excellent organizational and communication skills; able to work under pressure and manage multiple priorities.