Track Lead (Support & Operations) (GB)
Role Overview
• Act as a hands-on technical contributor delivering AI-driven automation solutions across Linux/Unix server infrastructure
• Identify and prioritize repetitive manual activities suitable for automation or AI augmentation
• Work on defined problem areas (e.g., specific operational tasks, tooling improvements) within established architecture and strategy
• Develop intelligent workflows to improve:
• Incident detection, analysis, and remediation support (e.g., suggesting solutions, triaging).
• System diagnostics, root cause analysis, and proactive issue identification.
• Automation of operational runbooks and support tooling.
• Agentic AI solutions primarily for generating approval requests, drafting change tickets, or providing recommendations for human review.
• Contribute to the design and development of scalable and reusable automation components and frameworks, ensuring alignment with enterprise architecture, security, compliance, and risk standards.
• Collaborate with engineering and operations teams to embed AI capabilities and automation into daily workflows and operational processes.
• Evaluate emerging AI capabilities (e.g., GenAI, AI agents) for their potential to enhance operational efficiency, focusing on how they can support human decision-making and approval processes.
• Work within established architecture and strategy to solve defined problem areas (e.g., specific operational tasks, tooling improvements)
Key Skills for This Role
Full Job Posting
Requirements
- Required:-
- Progaming Language:- Python
- LLMs & GenAI:- Gemini, Vertex AI, LangChain, LangGraph, Google ADK, RAG Pipelines, EasyRAG
- Data Systems:- PostgreSQL, Redis, FAISS, Milvus, Pinecone
- Agent Systems:- MCP Server design, A2A communication frameworks, Multi-agent workflow design
- Cloud Platforms:- GCP (Vertex AI, GKE, Cloud Run)
- API integration:- FastAPI/Flask
- Deployment:- CI/CD Pipeline,Github
- Deep learning framework:- TensorFlow, PyTorch
- OS: Unix will be preferable
- Other Requirements
Full Job Posting
Job Summary
- Act as a hands-on technical contributor delivering AI-driven automation solutions across Linux/Unix server infrastructure
- Identify and prioritize repetitive manual activities suitable for automation or AI augmentation
- Work on defined problem areas (e.g., specific operational tasks, tooling improvements) within established architecture and strategy
- Develop intelligent workflows to improve:
- Incident detection, analysis, and remediation support (e.g., suggesting solutions, triaging).
- System diagnostics, root cause analysis, and proactive issue identification.
- Automation of operational runbooks and support tooling.
- Agentic AI solutions primarily for generating approval requests, drafting change tickets, or providing recommendations for human review.
- Contribute to the design and development of scalable and reusable automation components and frameworks, ensuring alignment with enterprise architecture, security, compliance, and risk standards.
- Collaborate with engineering and operations teams to embed AI capabilities and automation into daily workflows and operational processes.
- Evaluate emerging AI capabilities (e.g., GenAI, AI agents) for their potential to enhance operational efficiency, focusing on how they can support human decision-making and approval processes.
- Work within established architecture and strategy to solve defined problem areas (e.g., specific operational tasks, tooling improvements) Key Responsibilities NA Skill Requirements Skills Required:-
- Progaming Language:- Python
- LLMs & GenAI:- Gemini, Vertex AI, LangChain, LangGraph, Google ADK, RAG Pipelines, EasyRAG
- Data Systems:- PostgreSQL, Redis, FAISS, Milvus, Pinecone
- Agent Systems:- MCP Server design, A2A communication frameworks, Multi-agent workflow design
- Cloud Platforms:- GCP (Vertex AI, GKE, Cloud Run)
- API integration:- FastAPI/Flask
- Deployment:- CI/CD Pipeline,Github
- Deep learning framework:- TensorFlow, PyTorch
- OS: Unix will be preferable Other Requirements NA
About HCL Technologies
HCL Technologies is a global IT services and consulting company offering digital, engineering, cloud, and AI solutions. Headquartered in Noida, India, it serves clients across industries in over 60 countries.
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