Tours Staff

About This Role

Overview

Job descriptions & requirements

Major Responsibilities 1. Client Communication & Service Delivery

• Acknowledge all client emails and provide timelines for follow-up or delivery of options.

• Provide clients with a minimum of three well-researched options for their travel inquiries.

• Ensure all quotations are accurate, detailed, and submitted in a timely manner.

• Deliver the highest level of service to clients and stakeholders, resolving all complaints within 24 hours.

2. Booking & Coordination

• Ensure timely booking and confirmation of all services for accepted proposals.

• Coordinate the tour booking process with relevant departments, including transport, accounts, and travel.

3. Product Development

• Develops compelling domestic and international travel packages with consultancy support

• Suggest new travel routes and destinations of interest based on client preferences and market trends.

4. Business Growth & Marketing

• Identify and pursue new business opportunities, including new markets, packages, and destinations.

• Support marketing efforts by leveraging new and existing channels (e.g., website, social media).

Education, Knowledge & Skills

• Bachelor’s degree in hospitality, Travel and Tourism, or related field

• 13 years relevant experience

• Great sales and marketing ability

• Superior knowledge of tourism-industry trends

• Strong customer service and communication skills.

• Attention to detail and accuracy in handling travel documentation.

Job Nature

Full Time

Job Location

Doha

Job Level

Sr. Position