Total Rewards Specialist
Role Overview
The Total Rewards Specialist plays a key role in delivering an exceptional employee experience through the administration of benefits, leave of absence, workers’ compensation, wellness, and employee rewards programs. This position partners closely with Human Resources, Payroll, Accounting, managers, employees, and external vendors to ensure accurate program administration, regulatory compliance, and effective support of US Conec’s total rewards strategy.
Full Job Posting
Overview
The Total Rewards Specialist plays a key role in delivering an exceptional employee experience through the administration of benefits, leave of absence, workers’ compensation, wellness, and employee rewards programs. This position partners closely with Human Resources, Payroll, Accounting, managers, employees, and external vendors to ensure accurate program administration, regulatory compliance, and effective support of US Conec’s total rewards strategy.
Responsibilities
- Administer employee benefit programs, including medical, dental, vision, life, disability, retirement, and voluntary benefits
- Manage benefit enrollments, life event changes, terminations, and eligibility updates while maintaining accurate employee records
- Serve as the primary point of contact for employee benefits inquiries, vendor relationships, and benefits issue resolution
- Process benefits billing, reconcile invoices, investigate discrepancies, and coordinate with vendors and internal stakeholders to ensure timely payments
- Audit benefit deductions, carrier files, and enrollment data to ensure accuracy and compliance
- Coordinate annual open enrollment activities, employee communications, educational resources, and enrollment processing
- Administer leave of absence programs, including FMLA, short-term disability, long-term disability, and other applicable leave programs
- Guide employees and managers through leave processes, documentation requirements, benefits continuation, and return-to-work procedures
- Partner with Payroll, managers, employees, and third-party administrators to track leave status, documentation, and return-to-work timelines
- Manage leave-related records, payroll updates, benefit deductions, and premium payments
- Coordinate workers’ compensation claims, documentation, claims administration, and return-to-work activities
- Maintain communication with employees, supervisors, claims administrators, and safety partners regarding claim status and work restrictions
- Support wellness initiatives, employee engagement programs, and total rewards communications
- Administer education assistance and student loan repayment programs, including eligibility reviews, employee support, and vendor coordination
- Provide backup support for compensation processes, including pay changes, promotions, transfers, HRIS updates, and annual compensation cycles
- Assist with compensation reporting, salary surveys, audits, and incentive program administration
- Maintain accurate data and records within HRIS, benefits, leave, and compensation systems
- Prepare reports, conduct audits, and support compliance with company policies and applicable regulations
- Identify opportunities to improve processes, enhance efficiency, and strengthen the employee experience
- Support new hire orientation, benefits education, and ongoing employee communications related to total rewards programs
- Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience
- 2–4 years of experience in benefits administration, leave administration, total rewards, HR operations, or a related Human Resources function
- Working knowledge of employee benefits programs, leave administration practices, and applicable employment regulations
- Experience using HRIS platforms and benefits administration systems
- Strong customer service and employee support skills
- Excellent verbal and written communication skills
- Strong organizational skills with exceptional attention to detail and accuracy
- Intermediate proficiency in Microsoft Excel and reporting tools
- Ability to manage multiple priorities in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive employee information with discretion
- Demonstrated ability to work independently and collaboratively across departments
- Professional certification such as CEBS, PHR, SHRM-CP, or equivalent
- Experience supporting compensation administration or salary planning processes
- Experience coordinating workers’ compensation programs and return-to-work activities
- Experience managing wellness, employee recognition, or employee engagement programs
- Exposure to benefits audits, compliance reporting, and process improvement initiatives
- Experience partnering with third-party benefits and leave administration vendors
Must Haves
Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience
2–4 years of experience in benefits administration, leave administration, total rewards, HR operations, or a related Human Resources function
Working knowledge of employee benefits programs, leave administration practices, and applicable employment regulations
Experience using HRIS platforms and benefits administration systems
Strong customer service and employee support skills
Excellent verbal and written communication skills
Strong organizational skills with exceptional attention to detail and accuracy
Intermediate proficiency in Microsoft Excel and reporting tools
Ability to manage multiple priorities in a fast-paced environment
Ability to maintain confidentiality and handle sensitive employee information with discretion
Demonstrated ability to work independently and collaboratively across departments
Nice to Haves
Professional certification such as CEBS, PHR, SHRM-CP, or equivalent
Experience supporting compensation administration or salary planning processes
Experience coordinating workers’ compensation programs and return-to-work activities
Experience managing wellness, employee recognition, or employee engagement programs
Exposure to benefits audits, compliance reporting, and process improvement initiatives
Experience partnering with third-party benefits and leave administration vendors
What We Offer
- Competitive salary with performance-based bonus potential
- 4 weeks of PTO plus paid holidays
- Comprehensive medical, dental, and vision coverage
- 401(k) with employer match
- A collaborative culture focused on innovation and continuous improvement
- Opportunities for career growth within a global technology leader
- US Conec will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
- Join US Conec today and be part of a team that values each other, promotes innovation and growth, and strives to exceed customer expectations in everything we do.
- U S Conec is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status, or any other legally protected characteristics
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience
About US Conec, Ltd.
US Conec is a manufacturer of fiber-optic components for data centers, networks, and industrial and military markets.
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