Total Rewards Manager

Location(s)

• Houston, TX, USA
• Company Overview
• Welcome to Timewise, where great people power great experiences! Shell Mobility & Convenience proudly operates more than 200 Timewise convenience stores and Shell fuel stations across Texas and New Mexico. As part of the Shell Group since 2022, we combine the strength of a global organization with a welcoming, team-oriented culture. We are committed to providing exceptional customer experiences while creating meaningful career growth opportunities for our employees.
• Position Summary
• The Total Rewards Manager is responsible for leading the organization’s payroll, benefits, and compensation planning functions to ensure programs are competitive, compliant, efficient, and aligned with business objectives. This role provides strategic and operational leadership across total rewards programs supporting both corporate employees and hourly team members in a retail environment.

Total Rewards Strategy

Benefits and Wellness Programs

• Lead the strategic planning, administration, and ongoing evaluation of employee benefits programs, including health and welfare plans, retirement programs, leave-related benefits, voluntary benefits, and wellness initiatives.
• Design and implement a benefits strategy that promotes employee well-being, supports a positive employee experience, and balances quality, affordability, compliance, and business cost considerations.
• Manage annual benefits planning and open enrollment, including vendor evaluation, plan design recommendations, employee communications, system configuration, and post-enrollment analysis.
• Oversee wellness program strategy, engagement initiatives, vendor partnerships, reporting, and measurable outcomes that support employee health, productivity, and retention.

Compensation Planning

• Lead compensation planning for exempt and non-exempt employees, with specific focus on pay practices in a retail, multi-site, or hourly workforce environment.
• Oversee market pricing, salary structures, hourly wage analysis, incentive programs, merit planning, pay equity considerations, and compensation recommendations.
• Partner with HR Business Partners, Operations, Finance, and leadership to ensure compensation programs support recruitment, retention, internal equity, budget discipline, and compliance with applicable wage and hour requirements.
• Provide guidance on compensation decisions for promotions, transfers, new hires, adjustments, and organizational changes.

Payroll Leadership and Compliance

Team Leadership

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting, or a related field; equivalent experience may be considered.
• 10 + years of progressive experience in total rewards, benefits, compensation, payroll, HR operations, or related HR leadership roles.
• Demonstrated experience managing or providing leadership oversight for payroll, benefits, and compensation programs.
• Strong knowledge of benefits and payroll compliance requirements, with the ability to interpret regulations, assess risk, and implement compliant processes.
• Experience supporting both exempt and non-exempt employee populations, preferably in retail, multi-site, multi-state, or similar high-volume environment.
• Strong analytical skills with experience using data to evaluate program effectiveness, develop recommendations, and support leadership decisions.
• Excellent communication, vendor management, project management, and cross-functional partnership skills.

Preferred Qualifications

• Experience designing or enhancing wellness programs and measuring employee engagement, participation, and program impact.
• Professional certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CCP, CBP, CPP, or similar certification.
• Experience with compensation benchmarking tools, payroll systems, benefits and administration platforms.
• Experience supporting acquisition integration, organizational growth, or large-scale HR transformation initiatives.

Key Competencies

Position Type