Total Rewards Manager
Full Job Posting
RESPONSIBILITIES
- PAYROLL:
- Manage the company’s payroll operations, including time and attendance, responding to payroll-related questions, and ensuring timely and accurate processing of payroll for all employees
- Assist in internal and external audits and examinations, compliance, and tax audits
- Coordinate with the Human Resources department to ensure accurate and timely processing of new hires, terminations, and other employee changes
- Maintain accurate and current employee payroll records including tax withholding forms, payroll deductions, changes in employee status, and other payroll information
- Manage, coach, and develop the Payroll & Benefits Administrator and assume responsibility for success
- Lead the development and implementation of payroll related policies
- Streamline payroll processes and workflows when possible
- Manage sensitive and confidential matters like organizational changes, planning, and protecting the security of information, data, and files
- Support the VP, Process Improvements & Total Rewards with challenging assignments and process enhancements
- Be a brand ambassador and a culture carrier for ESRT
- BENEFITS STRATEGY & ADMINISTRATION:
- Oversee the administration of all employee benefit programs including benefits enrollment, FMLA, PFL, retirement, worker’s compensation, disability, and related programs
- Maintain relationships with and partner with vendors to compile annual benefit census reports, annual benefit renewal bids, and annual 401(k) discriminatory testing
- Conduct open enrollment meetings with new employees, advise employees on eligibility, provisions, and all other benefits-related matters
- Resolve benefits issues and recommend changes to improve the efficiency of the benefits function
- Ensure timely processing of all benefits-related invoices for corporate and union employees
- Review monthly billings for accuracy and all group plans and process invoice reconciliations
- Prepare and distribute written and verbal communications to inform employees of benefits programs such as insurance plans, 401(k), and other ESRT-sponsored plans
- Perform system audits of ESS system and ensure timely processing and payment for all union 401(k) and benefits remittances
- Manage all wellness initiatives for ESRT corporate employees
- UNION:
- Maintain accurate and current employee payroll records
- Maintain the 32BJ Employer Self-Service System and make sure records reconcile with ESRT records
- Pay monthly union benefits and dues
- Manage all agency audits for payroll, and benefits as required to reconcile union payments
- Develop a close working partnership with the unions and Business units on all union payroll matters
- ACCOUNTING:
- Assist with the monthly financial close by preparing account reconciliations, submitting journal entries, and working cross functionally with other internal stakeholders to obtain relevant information
- Act as the subject matter expert for all payroll-related accounting matters
- Assist in various ad-hoc projects as needed
WHAT SUCCESS LOOKS LIKE
Manage the timely and accurate processing of payroll each week and ensure accurate processing of union benefits and dues payments
Actively seek opportunities for process improvement, cost reduction, and compliance enhancement to stay up to date with laws and regulations
Establish long term strategies and goals to support business needs and enhance efficiency
Foster interdepartmental collaboration at all levels in the organization to achieve key business and cultural priorities
Establish channels for feedback from employees and stakeholders to improve experience
REQUIRED SKILLS / ABILITIES
Strong interpersonal skills and a true customer service orientation towards employees
Excellent verbal and written communication skills
Absolute integrity, discretion and sensitivity to confidential company and employee information
Ability to prioritize, multitask and operate independently in a deadline driven environment
Ability to interact with managers and employees at all levels in the organization
Knowledge of and experience using ADP Workforce Now
Analytically minded; demonstrated proficiency with HR metrics and reporting
EDUCATION & EXPERIENCE
Bachelor's Degree or equivalent experience in Human Resources
10+ years of benefits administration experience preferred
Knowledgeable in government regulations related to payroll such as ACA, ERISA, FMLA, PFL and state and federal regulations, etc.
Retirement plan management and/or administration experience
PHYSICAL REQUIREMENTS
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
WHAT YOU CAN EXPECT
At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
Dependable – you take a strong sense of ownership and accountability over your work
Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
Curious – you consistently look for new ways to work smarter, not just harder
Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
Positive – you possess a service-oriented attitude with excellent follow through
BENEFITS
- Competitive base salary and bonus
- Health/Dental/Vision insurance
- Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
- Voluntary Enhanced LTD Program
- Voluntary Hospital, Accident, and Cancer Programs
- 401(k) with 100% match up to 5%
- Paid parental leave
- Pre-tax transit accounts
- Employee Assistance Program for emotional, financial, and legal support
WELL-BEING
Generous paid time off
Flex remote work time
Flex Summer Fridays
Employee engagement programs
Volunteer time off
Continuing education
Complimentary Empire State Building Observatory access
Complimentary gym membership and other wellness benefits
Employee Discount Programs
About Empire State Realty Trust
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