Total Lab Automation Project Manager
Skills
About This Role
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The **Total Lab Automation Project Manager** is responsible for leading the successful planning, execution, and delivery of **Total Lab Automation projects** across Saudi Arabia.
This is a **people manager role** with responsibility for leading and developing a team of **WITS associates**, while ensuring strong project execution, customer satisfaction, operational excellence, and effective cross-functional collaboration.
This role will serve as a key leader for complex laboratory automation projects, partnering closely with customers, commercial teams, service, applications, informatics, and leadership teams to ensure smooth implementation from project initiation through go-live and stabilization.
The position requires strong people leadership, project management discipline, and a solid understanding of diagnostics, laboratory operations, and automation environments.
People Leadership
- Lead, coach, and develop a team of **WITS associates** supporting Total Lab Automation projects.
- Set clear priorities, expectations, and performance goals for the team.
- Drive strong team engagement, accountability, capability development, and succession planning.
- Manage team workload and resource allocation across multiple customer projects.
- Foster a culture of collaboration, customer focus, urgency, and continuous improvement.
Project Management
- Lead end-to-end execution of **Total Lab Automation projects** across customer sites in Saudi Arabia.
- Define project scope, timelines, milestones, deliverables, risks, and resource plans.
- Ensure projects are delivered on time, within scope, and in line with quality expectations.
- Track project progress and proactively manage risks, issues, and escalations.
- Provide regular project governance, updates, and visibility to key stakeholders.
- Ensure successful go-live, handover, and stabilization following implementation.
Customer & Stakeholder Management
- Act as a key customer-facing project leader throughout the implementation lifecycle.
- Build strong relationships with customer stakeholders, including lab leadership and operations teams.
- Partner closely with commercial, service, applications, informatics, supply chain, and leadership teams for aligned execution.
- Manage customer expectations and support resolution of implementation challenges and escalations.
Operational & Process Excellence
- Drive standardization and best practices in project execution and implementation processes.
- Identify process gaps, risks, and improvement opportunities across project delivery.
- Apply problem-solving and continuous improvement tools to enhance execution quality and customer outcomes.
- Ensure compliance with internal quality, regulatory, safety, and operational requirements.
Commercial Support
- Partner with commercial teams on project planning and implementation readiness for new automation opportunities.
- Provide practical input on implementation feasibility, project timing, resource needs, and customer readiness.
- Support sustainable business growth through strong automation project delivery and customer partnership.
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- Bachelor’s degree in a relevant field such as:
- + Biomedical Engineering
+ Medical Laboratory Science
- + Life Sciences
- + Clinical Diagnostics
- + Engineering
- + Healthcare Operations
- Significant experience in **project management**, **lab automation**, **clinical diagnostics**, or related healthcare environments.
- Prior **people management** experience leading a team.
- Strong experience managing customer-facing implementation projects.
- Experience handling multiple complex projects in parallel.
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- Experience in **Total Lab Automation**, laboratory workflow solutions, or diagnostics automation projects.
- Good understanding of clinical laboratory operations and implementation environments.
- Experience working with healthcare customers in **Saudi Arabia**.
- Strong cross-functional stakeholder management experience.
- Familiarity with continuous improvement tools and structured operating environments.
- PMP, Lean, Six Sigma, or similar certification is an advantage.
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- People leadership
- Project management
- Customer relationship management
- Cross-functional collaboration
- Risk and issue management
- Problem solving
- Change management
- Communication and influencing
- Planning and prioritization
- Operational excellence
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- On-time project delivery
- Strong customer satisfaction and implementation experience
- Effective team leadership and team performance
- Milestone and budget discipline
- Escalation handling and resolution
- Quality of implementation and stabilization
- Continuous improvement in execution approach
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- Travel across **Saudi Arabia** as required to support customer projects and stakeholder engagement
- Join our winning team today.
- Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.
- We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
- For more information, visit www.danaher.com.
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