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Title Patient Administrator - Emirati

Mediclinic Middle EastDubai, UAE1 weeks agoEntry
Entryfulltime

Skills

Office ManagementSchedulingCommunicationData EntryFiling SystemsMicrosoft Office Suite (Word
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Via LinkedIn·

About This Role

Overview

Closing date: 15/05/2026

Number of positions: 1

Recruiter name: Fatma Alharthi

Reference number: 69824

Workplace Type

Mediclinic Parkview Hospital \| Dubai \| United Arab Emirates

Main Purpose Of Job

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role

Key Responsibility Areas

  • To effectively and efficiently manage the patient appointment scheduling and registration process
  • To effectively and efficiently manage the medical insurance process and other related tasks
  • Effectively manage the billing and cash up process
  • To consistently meet customer service expectations by improving the quality of patient service

Required Education

Essential: Completed secondary school education (Grade 12)

Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting

Required Experience

Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry

Desired: Experience in a Contact Centre or Healthcare environment

Required Job Skills And Knowledge

  • Computer literacy and proficiency in MS Office applications
  • CRM (customer relations management) software applications
  • Hospital information systems
  • Knowledge of company policies and emergency codes
  • Knowledge of medical insurance terminologies and process
  • Medical terminology and procedures
  • Numerical literacy
  • Patient scheduling and registration processes
  • All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program.
  • If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

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