Title Patient Administrator - Emirati
Skills
About This Role
Overview
Closing date: 31/05/2026
Number of positions: 1
Recruiter name: Fatma Alharthi
Reference number: 67791
Workplace Type
Mediclinic Ibn Battuta \| Dubai \| United Arab Emirates
Main Purpose Of Job
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role
Key Responsibility Areas
- To effectively and efficiently manage the patient appointment scheduling and registration process
- To effectively and efficiently manage the medical insurance process and other related tasks
- Effectively manage the billing and cash up process
- To consistently meet customer service expectations by improving the quality of patient service
Required Education
Essential: Completed secondary school education (Grade 12)
Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting
Required Experience
Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry
Desired: Experience in a Contact Centre or Healthcare environment
Required Job Skills And Knowledge
- Computer literacy and proficiency in MS Office applications
- CRM (customer relations management) software applications
- Hospital information systems
- Knowledge of company policies and emergency codes
- Knowledge of medical insurance terminologies and process
- Medical terminology and procedures
- Numerical literacy
- Patient scheduling and registration processes
- All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program.
- If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family
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