Time Labour Management, Lead Implementation Specialist

Role overview

Responsibilities

• Configure and implement ADP Workforce Now time and attendance, from needs analysis and system design through configuration, testing, and launch.
• Provide technical guidance on time configuration, analysis, and testing.
• Assist with client and internal training on implementation methodology and time-system configurations.
• Support multiple projects, track milestones, prioritize tasks, and help deliver quality outcomes on schedule.
• Escalate critical issues and develop contingency plans for project disruptions.
• Coordinate with clients and cross-functional teams and communicate project status, issues, and resolutions.
• Participate in quality control for payroll implementations and mentor less-tenured colleagues.

Requirements

• 3–5 years of technical experience or experience in a related field.
• Effective written and verbal communication skills in English.
• Excellent client-management and interpersonal skills; ability to mentor, be resourceful, and work as a team player.
• Ability to organize and facilitate meetings, multitask, analyze, problem-solve, and prioritize with attention to detail.

Bonus qualifications

• Post-secondary education or related business experience is a bonus.
• IT certification or a technical background is a bonus.

Compensation

• Base salary range is CAD 69,700–111,300 per year; actual compensation may vary by location, skills, and experience.
• The posting describes the range in British Columbia and Ontario as expected total compensation including vacation pay and target bonus.

Benefits

• Benefits include medical, dental, vision, life insurance, matched retirement savings, wellness support, disability coverage, paid time off, and charitable contribution matching.
• The employer also describes training and development, tuition reimbursement, and employee resource groups.

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